# Guest Experience Host

**Company**: Sandbox VR
**Location**: New York
**Work arrangement**: onsite
**Experience**: entry
**Job type**: full-time
**Category**: Entertainment
**Industry**: Technology

**Apply**: https://jobs.lever.co/sandboxvr/dcf0ad7b-6465-496c-addd-f17423f90d0d
**Canonical**: https://yubhub.co/jobs/job_92f7ca99-3f1

## Description

Join us and help build the future of entertainment!

As a Guest Experience Host at Sandbox VR, you will be responsible for creating unforgettable moments for our guests.

Key Responsibilities:

* Greet guests with energy and invite them into an exciting, welcoming environment
* Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up
* Proactively share offers (F&B, repeat visits, gift cards) to boost engagement

* Be a Tech & Experience Expert
* Master our proprietary tech and keep gear calibrated
* Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests
* Communicate with management and tech support when issues arise, clearly and quickly

* Keep Things Running Smoothly
* Maintain a spotless, high-energy store that meets Sandbox VR standards
* Sanitize gear thoroughly and display materials/gift cards to brand expectations
* Prepare iPads, body trackers, and gear before and after every session

Requirements:

* Egoless & Coachable: You take feedback well and pitch in wherever needed
* Adaptable & Proactive: You’re resourceful, self-driven, and good with change
* Team-Focused: You stay positive and celebrate group wins
* Reliable: On time, in uniform, and ready to shine
* Physically Able: On your feet, some lifting (up to 40 lb.), occasional stairs
* Weekend Availability: Required
* Experience: 1+ year in retail/hospitality

Benefits:

* Paid sick time + 401(k) match
* Commuter benefits (transit + parking)
* Referral bonuses + employee discounts
* Free VR sessions + guest review bonus

Additional Information:

Note: Evening and weekend availability may be required depending on the business’ needs.

## Skills

### Required
- customer service
- teamwork
- problem-solving
- communication
- tech support

### Nice to have
- virtual reality
- gaming
- event planning