# TECHNICAL SUPPORT SPECIALIST

**Company**: D-BOX Technologies Inc.
**Location**: Montreal
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: IT
**Industry**: Technology

**Apply**: https://www.d-box.com/about-us/careers/technical-support-specialist-1
**Canonical**: https://yubhub.co/jobs/job_92ee3243-d63

## Description

We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical assistance to customers, resolve technical issues, and perform various tasks related to product support.

Responsibilities:

- Provide technical support to customers via phone, email, and online chat

- Troubleshoot and resolve technical issues with D-BOX products

- Collaborate with internal teams to identify and resolve technical issues

- Develop and maintain technical documentation and knowledge base

- Participate in training and development programs to stay up-to-date with new technologies and products

Requirements:

- Bachelor's degree in Computer Science, Engineering, or related field

- 2+ years of experience in technical support or related field

- Strong technical skills and knowledge of computer hardware and software

- Excellent communication and problem-solving skills

- Ability to work in a fast-paced environment and prioritize multiple tasks

Preferred Qualifications:

- Experience with D-BOX products and technologies

- Knowledge of Linux operating system

- Familiarity with network protocols and security measures

Benefits:

- Competitive salary and benefits package

- Opportunities for professional growth and development

- Collaborative and dynamic work environment

If you are a motivated and detail-oriented individual with excellent technical skills, we encourage you to apply for this exciting opportunity.

## Skills

### Required
- Linux
- computer hardware
- software
- troubleshooting
- technical documentation
- knowledge base

### Nice to have
- D-BOX products
- network protocols
- security measures