# Senior Solutions Architect

**Company**: Fin, now part of Salesforce
**Location**: Sydney, Australia
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Consulting
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/intercom/jobs/8375076?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/senior-solutions-architect-92d9fd2b-6ca/

## Description

Fin, now part of Salesforce, is seeking a Senior Solutions Architect to join their Customer Solutions Team. The successful candidate will engage directly with customers as a trusted advisor, defining and demonstrating value across the sales cycle.

**What's the opportunity?** As a Senior Solutions Architect, you will play a pivotal part in identifying and addressing customer needs, partnering with Product, R&D, and Engineering to ensure customer insights are at the core of AI-powered solutions.

**What will I be doing?**

- Lead technical discovery to identify and address customer needs

- Deliver exceptional pre-sales experiences by articulating Fin's value and technical expertise

- Conduct impactful solution reviews and in-depth technical sessions

- Design and lead tailored Proof of Concepts (POCs) showcasing Fin's capabilities

- Serve as the primary resource for RFPs and customer security questions

- Collaborate cross-functionally with Product and Engineering to represent the customer voice

- Build trust with customers through empathetic and curious approaches

- Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook

**What skills do I need?**

- Minimum 5 years of experience in a technical pre-sales role

- Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations

- Ability to solve problems independently and thrive in collaborative team environments

- Proven time management skills in dynamic team environments

- Demonstrated ability to quickly identify and communicate value propositions throughout the sales cycle

- Experience working closely with product and engineering teams to communicate customer feedback and influence product direction

- Familiarity with managing POCs, RFPs, and addressing complex security questions

- Excellent communication and interpersonal skills with a passion for leading with empathy and curiosity

**Benefits**

- Hybrid working policy with flexibility to work from home

- Support for health and wellbeing, family, time away from work, and financial future

- Opportunities for growth and professional development

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## Skills

### Required
- technical discovery
- solution design
- pre-sales experience
- customer engagement
- problem-solving
- collaboration
- communication
- interpersonal skills
- empathy
- curiosity

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/intercom/jobs/8375076?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)