# Server Infrastructure Administrator

**Company**: Keywords Studios
**Location**: Mexico
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: MXN $32,000 to $38,000
**Category**: IT
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q64141679

**Apply**: https://jobs.workable.com/view/r6ovebHVkUJM3tMZdt5PYQ/remote-server-infrastructure-administrator-in-mexico-at-keywords-studios?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/server-infrastructure-administrator-92cc77aa-d8f/

## Description

At Keywords Studios, a global services platform for video games and beyond, we're seeking an experienced Server Infrastructure Administrator to support the IT Infrastructure team's technology initiatives. The administrator will provide follow-the-sun delivery and support for related services, manage Windows and Linux server environments, and react promptly to server and cloud infrastructure incidents as 2nd line support.

**Main Responsibilities:**

- Handle escalated incidents within SLAs

- Provide expert support for Windows and Linux server related incidents, managing daily tasks and workflows efficiently within ServiceNow (SN)

- Manage problem resolution with third-party vendors and participate in Problem management processes

- Support company server infrastructure (Windows and 30% Linux) on-premise and in the Cloud

- Provide operational administration for highly available server landscapes, including storage servers and server hardware lifecycle management

- Support MS Active Directory, design Group Policies (GPO), and manage DHCP and DNS services

- Deliver new services according to business requirements

- Participate in and lead server infrastructure projects, ensuring existing studios are brought to the latest infrastructure standards

- Provide administration for virtualization environments (VMware and Hyper-V)

- Administer, maintain, and optimize version control and CI/CD infrastructure, specifically Perforce servers, GitLab, and Jenkins

- Implement infrastructure automation and configuration management using Ansible

- Identify opportunities for process improvement and efficiency enhancements

- Create and maintain technical documentation on all system designs, configurations, and troubleshooting procedures

**Requirements:**

- Bachelor's degree in a relevant technical field or equivalent experience

- Strong technical background with 4+ years' experience in Server Infrastructure administration (Windows and Linux)

- Very strong technical knowledge of the Microsoft Stack, Active Directory, GPOs, DHCP, DNS, as well as virtualization platforms (VMware, Hyper-V)

- Solid understanding of Linux server administration (approx. 30% of the role)

- Hands-on experience with server hardware provisioning and out-of-band management

- Strong technical knowledge of storage architectures and network storage protocols

- Practical experience with Data Backup and Disaster Recovery solutions

- Experience managing daily IT operations, incidents, and requests using ServiceNow (SN)

- Hands-on experience with infrastructure automation and configuration management tools

- Experience administering and maintaining version control and CI/CD systems

- Strong understanding of Infrastructure change management

- Exceptional communication and presentation skills

- Strong analytical and problem-solving skills

- Strong decision-making skills and an understanding of gaming industry dynamics and trends

**Benefits:** This is a permanent, full-time position offering a gross monthly salary range of MXN $32,000 to $38,000, depending on experience, plus all statutory benefits under Mexican Labor Law.

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Windows
- Linux
- Microsoft Stack
- Active Directory
- GPOs
- DHCP
- DNS
- VMware
- Hyper-V
- Ansible
- Perforce
- GitLab
- Jenkins
- ServiceNow

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Source: [Apply at jobs.workable.com](https://jobs.workable.com/view/r6ovebHVkUJM3tMZdt5PYQ/remote-server-infrastructure-administrator-in-mexico-at-keywords-studios?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)