# Care Coordinator

**Company**: CVS Health
**Work arrangement**: hybrid
**Job type**: full-time
**Salary**: $46,597.00 - $101,228.00
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/Field-Michigan/Case-Manager--Social-Worker---Field-MI--Wayne-and-Macomb-County-_R1058463?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_9239f6e4-8b5

## Description

We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience.

You will function as a coordinator of care for members identified as having long-term rehabilitation and/or psychosocial needs due to birth defects, chronic conditions, illness, or injury.

**Responsibilities**

- Control comprehensive management of members with acute or chronic conditions, including case management activities focusing on quality of care, compliance, outcomes, and cost reduction.

- Implement initial and periodic assessments of members enrolled in the Long-Term Care Program and/or case or disease management programs under limited supervision to determine the course of treatment.

- Apply in-depth knowledge of case management concepts, principles, and strategies to develop individualized case plans for enrolled members in case or disease management who are at risk of poor outcomes.

- Communicate updates and facilitate discussions with providers, primary care physicians, Medical Directors, pharmacists, and care management staff regarding patient status.

- Identify opportunities to ensure members receive necessary care within their benefit plan in home or community settings.

- Provide information, resources, and education on social issues, mental health, and available services to raise awareness and empower individuals and communities.

- Develop complex programs to reduce admissions for acute and chronic members, increase community integration, and improve health outcomes for enrolled patients and outside individuals.

- Coach junior colleagues in social work techniques, processes, and responsibilities.

- Collaborate with community members, organizations, and policymakers to create opportunities for clients, address community issues, or raise awareness for specific issues.

**Requirements**

- Minimum 2 years of experience in medical social work or case management.

- Comply with all state requirements in the state where job duties are performed.

- Willingness to travel up to 25-50% of the time in Wayne and Macomb Counties, with reliable transportation.

- Basic awareness of problem-solving and decision-making skills.

- Basic awareness of digital literacy skills.

- Basic knowledge of medical terminology.

- Ability to deal tactfully with customers and the community.

- Ability to handle sensitive information ethically and responsibly.

- Ability to consider the relative costs and benefits of potential actions.

- Ability to function in a clinical setting with diverse cultural dynamics.

**Preferred Qualifications**

- Behavioral health experience.

- Bilingual in Spanish or Arabic.

**Education/Licensure Requirements**

- Bachelor's Degree in Social Work as required by state law.

- LLBSW, LBSW, LLMSW.

**Benefits**

- Comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.

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## Skills

### Required
- case management
- medical social work
- problem-solving
- decision-making
- digital literacy
- medical terminology
- Spanish
- Arabic

### Nice to have
- behavioral health experience

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Source: [Apply at cvshealth.wd1.myworkdayjobs.com](https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/Field-Michigan/Case-Manager--Social-Worker---Field-MI--Wayne-and-Macomb-County-_R1058463?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)