# Product Management Director - Salesforce Success Plans

**Company**: Salesforce
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Product Management
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/New-York---New-York/Product-Management-Director---Salesforce-Success-Plans_JR358024?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_92330e22-391

## Description

We're looking for a Product Management Director to build, justify, and operationalize changes to our Success Plans offers. This senior individual contributor (IC) role owns the path from evidence to execution: grounding decisions in customer and stakeholder research, developing and presenting the business cases , financial modeling included , that earn senior leadership alignment, and then owning the operating discipline that keeps those offers accountable once they're live, including feedback loops, performance reporting, and V2MOM updates.

**Responsibilities**

- Conduct customer and stakeholder research to understand needs, analyze feedback, and drive innovation.

- Act as a thought leader and craft clear, concise and unbiased point of view documents on necessary changes to features, the portfolio, and the go-to-market (GTM) model.

- Develop and present business cases for new offers or enhancements, including financial modeling, and secure senior leadership alignment.

- Drive growth and adoption of the Success Plan offers

- Own the operating rhythm behind the offer: feedback loops, offer performance reporting, and V2MOM updates, so the team stays accountable to its goals.

- Stay ahead of industry trends, the competitive landscape, and Salesforce's own AI roadmap so you can proactively flag implications to Success Plans

**Ideal Candidate Profile**

- Deep Salesforce Knowledge: You have a strong working knowledge of Salesforce products and a keen understanding of how enterprise software companies go to market.

- A First-Principles Thinker: You don't just accept the status quo. You excel at breaking down ambiguous, complex business problems into their fundamental components and reassembling them into a coherent solution that is defensible with data.

- Connect the Dots: You excel at systems thinking and can anticipate the second and third-order effects of a strategic decision. You naturally see how a change in one part of the business impacts another.

- Proven Strategist: You have a background in management consulting, corporate strategy, or a product management role that was heavily focused on monetization and business strategy. You have a portfolio of work that demonstrates your ability to drive significant strategic change.

- Exceptional Communicator: You are a clear, concise writer and presenter. You can create the definitive document that persuades executives and aligns disparate teams on a complex issue.

- Problem-Solver at Heart: You are not content to simply identify problems; you are driven to design the solution and see it through.

**Minimum Qualifications**

- Bachelor’s degree in Business Administration, Management or Strategy, or a related field (or equivalent practical experience)

- 10+ years of product management experience, including packaging/pricing of B2B SaaS support, success, or services offerings

- Track record owning a product line end-to-end , strategy, roadmap, GTM enablement, and post-launch iteration

- Strong cross-functional influence skills , comfortable driving alignment across Sales, CS, and Marketing without direct reporting lines

- Experience with subscription/tiered pricing models and customer retention/adoption metrics

- Familiarity with how AI and agentic technologies (e.g., Agentforce) are changing customer adoption, enablement, and support needs , and how that translates into offer GTM decisions

## Skills

### Required
- Salesforce
- Product Management
- Customer Success
- Financial Modeling
- Strategic Planning

### Nice to have
- AI
- Agentic Technologies
- Subscription Pricing Models

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/New-York---New-York/Product-Management-Director---Salesforce-Success-Plans_JR358024?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)