# Account Director **Company**: DEPT® **Location**: Toronto, ON **Work arrangement**: hybrid **Experience**: senior **Job type**: contract **Salary**: $90,000 – $100,000 CAD **Category**: Marketing **Industry**: Consulting **Apply**: https://job-boards.greenhouse.io/dept/jobs/8189724?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_922eb9d2-576 ## Description This is a 12-month fixed-term employee contract initially, with a likelihood of extension. As an Account Director at DEPT®, you will be responsible for building strong relationships with clients at all levels, including strategic input, and overseeing the delivery of a wide variety of substantial integrated campaigns. **Responsibilities:** - Manage client accounts and projects from briefing through delivery, ensuring work is completed on time, on budget, and to a high standard. - Build and maintain strong client relationships, acting as a trusted advisor and managing expectations. - Coordinate cross-functional teams, balancing workloads and communicating client feedback effectively. - Oversee project scope, budgets, contracts, and resources to maximise account performance and profitability. - Lead account planning, proposals, presentations, and new business opportunities. - Drive process improvements and ensure consistent delivery across all projects. - Monitor account performance and provide strategic recommendations based on client objectives and results. - Mentor and support junior team members, resolving project challenges and escalations. - Lead and develop project teams, delegating work effectively and fostering collaboration. - Support hiring, onboarding, performance management, and professional development. - Encourage innovation, continuous improvement, and high-quality delivery across the team. - Manage change effectively and communicate priorities to ensure smooth execution. **Requirements:** - Experience delivering integrated, multi-channel marketing campaigns across paid digital, social, CRM and web, with multiple formats, versions and localization requirements. - Strong account, project, budget, and stakeholder management skills. - Ability to confidently lead client conversations, interrogate a brief, manage expectations and push back constructively. - Understanding of how work moves from brief through creative development, approvals, QA and release,and can hold teams accountable for readiness and quality. - Experience coordinating multiple client teams, agency partners and internal creative, strategy, technology and production teams. - Excellent organisation with the ability to manage multiple priorities in a fast-paced environment. - Strong communication, problem-solving, and decision-making abilities. - Experience leading and developing high-performing teams. - Commercial awareness with business development and client growth experience. - Knowledge of digital production and creative workflows. - Proactive, adaptable, and solutions-focused with strong attention to detail. - Proficiency with Microsoft Office and project management tools. **Benefits:** - A flexible hybrid working policy to enjoy the best of both worlds. - Early Finish Fridays, kickstart your weekend early with alternating early-finish Fridays. - 15 days paid holiday annually, increasing with length of service (plus Public Holidays). - Birthday Leave, a paid day-off each year. - Access to dedicated mental health resources including enhanced sick pay scheme, employee assistance programme and trained Mental Health First Aiders. - DEPT® Allowance, a dedicated company contribution to spend on either your professional development or personal wellbeing. - Refreshments are provided in the office all week. - Enhanced family friendly policies to support parents. - Learning and Development, continuous growth opportunities through internal training, and "inspirational talks" guest speakers. - Buddy Program, you will be paired with a ‘Buddy’ to help you navigate your first weeks’ at DEPT®. - A Certified BCorp Agency and is multi-award winning “Agency of the Year". - Awesome clients. Whether big or small, local or global , at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. - Global DEPT® Cares Month, an annual initiative where our teams donate their professional skills and time to support local charities and pro-bono projects. The anticipated annual salary range for this position is $90,000 – $100,000 CAD. ## Skills ### Required - account management - project management - client relationships - strategic thinking - communication - problem-solving - decision-making - team leadership - budgeting - resource allocation --- Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/dept/jobs/8189724?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)