# Community Communications Lead

**Company**: OpenAI
**Location**: San Francisco
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $240K - $266K
**Category**: Communications
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q124605186

**Apply**: https://jobs.ashbyhq.com/openai/c2921990-3fff-469a-a117-f6a8f2a3d50c?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_92253673-8d7

## Description

## Compensation

$240K – $266K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

- Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

- Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

- 401(k) retirement plan with employer match

- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

- Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

- 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

- Mental health and wellness support

- Employer-paid basic life and disability coverage

- Annual learning and development stipend to fuel your professional growth

- Daily meals in our offices, and meal delivery credits as eligible

- Relocation support for eligible employees

- Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

## About the Team

OpenAI’s Product & Research Communications team helps people understand our technology, what it makes possible, and how to use it. We bring new products and research to the world and tell stories about the people making these tools their own.

We work closely with our Culture & Community Engagement team to connect our products with people’s interests, ambitions, and everyday lives. Together, we help more people discover what they can create, learn, and do with AI,and bring their experiences back into how we communicate.

## About the Role

We’re looking for a Community Communications Lead to bring OpenAI’s products closer to communities and help their stories reach a wider audience. Sitting on the Product & Research Communications team, you’ll work hand in hand with the Culture & Community team to shape narratives, develop earned media opportunities, and amplify community-driven stories across organic communications channels.

You’ll be involved from the beginning of campaigns and community programs, bringing ideas that strengthen the story, cultural relevance, and opportunities for participation. Working closely with Culture & Community Engagement leaders, you’ll contribute communications strategy while respecting their ownership of campaign and creative decisions.

You’ll also connect individual campaigns, partnerships, and community moments into a broader story that develops over time. You’ll have the judgment to know when the work has earned a larger conversation,and the relationships and storytelling skills to make it happen.

## Responsibilities

- Be in the room as we shape the narrative. Help develop the story, cultural angle and earned comms opportunity from the beginning. Bring ideas that make the campaign itself stronger.

- Think beyond a campaign to connect the multiple beats/campaigns into one overarching narrative for our Culture & Community Engagement team that resonates with press and creators.

- Help AI move from subculture into pop and mass culture. Have the instincts and relationships to reach people through sport, music, design, food, fandom, etc. Understand what makes those audiences care and where they get their information. Build relationships with journalists, creators and cultural voices.

- Find the stories inside our communities. Work closely with the community team to surface compelling builders, small businesses, students and unexpected people making the tools their own. Help them tell stories in their own voices, grounded in what they’re trying to achieve.

- Make participation part of the story. A big ambition for us is giving people and communities things to create, learn and do together. Understand how storytelling can invite more people into that experience and how community contributions become the next chapter.

- Sustain an ongoing narrative. Build a rhythm of stories across creator campaigns, community programs and partnerships. Keep the work interesting over months, through earned media and OpenAI’s communications channels.

- Develop pitches, features, spokesperson opportunities, and channel content that connect individual stories to a larger narrative, supported by the work and its results.

- Connect the work globally. Partner with regional comms and our territory leads so we have a clear shared story with locally relevant voices and cultural angles, supported by local examples.

- Bring community perspectives and feedback into product communications planning, helping the team understand what resonates, what needs explanation, and where new stories are emerging.

## Requirements

- Have experience leading communications for consumer brands, cultural campaigns, creator initiatives, or community programs, with a track record of earning meaningful attention.

- Have strong cultural instincts and relationships beyond technology media. You understand what different audiences care about, whom they trust, and where they get their information.

- Are an excellent writer and editor who can find the larger story across several moments without losing the details that make each one distinctive.

- Bring ideas early, have a clear point of view, and make work stronger through thoughtful collaboration. You can influence a direction while respecting others’ decision-making responsibilities.

- Know how to work with community members and creators so their stories feel authentic, reflect their goals, and preserve their voices.

- Think beyond announcements. You can build a narrative over months and recognize when there is enough substance for a deeper story.

- Combine creative ambition with strong organization and follow-through. You can manage multiple programs, work independently, and adapt quickly as priorities change.

- Build trusted relationships across communications, community, marketing, product, and regional teams.

- Are curious about AI and how people use it, with a commitment to communicating both its possibilities and limitations accurately.

## Skills

### Required
- communications strategy
- storytelling
- community engagement
- media relations
- content creation

### Nice to have
- AI knowledge
- cultural competence
- editorial writing
- project management

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/openai/c2921990-3fff-469a-a117-f6a8f2a3d50c?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
