# Customer Assistant

**Company**: Sainsbury's Supermarkets Ltd
**Location**: Durham, County Durham
**Work arrangement**: onsite
**Job type**: part-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://hdhe.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/400096964?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/customer-assistant-9213842c-2b2/

## Description

We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Durham, County Durham. As a Customer Assistant, you will be responsible for providing excellent customer service, supporting customers with their queries, and ensuring that the store is well-stocked and presented.

**Job Responsibilities:**

- Provide exceptional customer service, making customers feel valued and supported

- Assist customers with their queries, and resolve issues in a professional and friendly manner

- Maintain a high level of product knowledge, making recommendations to customers and driving sales

- Operate digital tools to enhance customer experience and improve efficiency

- Work collaboratively with colleagues to achieve sales targets and maintain a positive store environment

- Perform tasks such as restocking shelves, processing transactions, and maintaining store displays

**Requirements:**

- Friendly and approachable demeanor, with a passion for delivering excellent customer service

- Ability to work in a fast-paced, dynamic environment, with a focus on achieving sales targets

- Strong communication and interpersonal skills, with the ability to work effectively with colleagues and customers

- Flexibility and adaptability, with a willingness to take on new challenges and responsibilities

- Basic computer skills and ability to learn new digital tools and technology

**Benefits:**

- Competitive salary and benefits package

- 10% discount at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday

- Holiday entitlement based on hours worked

- Enhanced family leave policies, including maternity, paternity, and adoption leave

- Pension and life cover, with a company match of 4-7.5% of pension contributions

- Share schemes, allowing employees to purchase Sainsbury's shares at discounted prices

- Physical and mental wellbeing programs, including cycle-to-work schemes, gym access, and employee assistance programs

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## Skills

### Required
- customer service
- communication
- teamwork
- digital literacy

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