# Client Relationship & Service Manager (Corporate Banking)

**Company**: Deutsche Bank Group
**Location**: Kyiv, 20 Lavrska Street
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://db.wd3.myworkdayjobs.com/en-US/DBWebsite/job/Kyiv-20-Lavrska-Street/Client-Management--Accountable-Client-Owner----Service-Specialist_R0433450-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_92014033-aec

## Description

We are seeking a Client Relationship & Service Manager (Corporate Banking) to play a key role in retaining, growing, and deepening strategic client relationships.

The successful candidate will be responsible for:

- Client Relationship Management: Originating, managing, and developing relationships with an assigned portfolio of existing and prospective Multinational Corporate (MNC) clients

- Revenue and Business Growth: Driving revenue growth by expanding business with existing clients and actively acquiring new clients

- Client Service & Issue Resolution: Serving as the primary client contact for day-to-day interactions to ensure high-quality service delivery

- Product Sales & Solutions: Promoting, structuring, and coordinating the sale of a broad range of banking products and solutions

- Credit & Risk Management: Owning and executing the end-to-end credit process for the assigned client portfolio

- KYC Ownership: Acting as the designated KYC Officer for the assigned portfolio of MNC clients

- Internal Collaboration & Stakeholder Management: Collaborating effectively with internal stakeholders to structure and deliver optimal client solutions

- Performance & Strategy: Ensuring the execution of all KPIs set by management for the assigned client portfolio

Requirements:

- Minimum 2 years of direct experience in Corporate Banking, Client Management, or Relationship Management, with a focus on corporate or multinational clients

- Strong understanding of corporate banking and treasury products, with specific experience in cash management solutions being highly desirable

- Demonstrable experience with credit processes and a solid understanding of risk considerations

- Established network of contacts within the management of MNCs

- Outstanding communication, negotiation, and stakeholder management skills

- Bachelor's degree or higher in Economics, Finance, or a related field

- Native-level proficiency in Ukrainian and professional-level proficiency in English are mandatory; knowledge of German is a strong advantage

- Proven ability to leverage AI tools to enhance productivity

Benefits:

- Opportunity to develop career with Corporate & Investment Banking (CIB) organization of Global International Bank

- Be part of an active, professional, and winning team

- Flexible working arrangement (including remote work conditions)

- 28 days of paid annual leave

- Well-being programs

## Skills

### Required
- Corporate Banking
- Client Management
- Relationship Management
- Credit Risk Management
- KYC
- AI tools
- Ukrainian

### Nice to have
- German
- Cash Management Solutions

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Source: [Apply at db.wd3.myworkdayjobs.com](https://db.wd3.myworkdayjobs.com/en-US/DBWebsite/job/Kyiv-20-Lavrska-Street/Client-Management--Accountable-Client-Owner----Service-Specialist_R0433450-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)