# Billing Specialist

**Company**: Parnall Law Firm
**Location**: Remote
**Work arrangement**: remote
**Job type**: Full-Time
**Salary**: $16/hour
**Category**: Finance
**Industry**: Legal

**Apply**: https://jobs.lever.co/parnalllaw/d6589537-dca2-45b6-b94c-6ef36d2f8315?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_91e6e419-76c

## Description

Join a Team That's Fighting for New Mexico

Parnall Law Firm isn't just the largest personal injury firm in New Mexico , we're a team of passionate advocates dedicated to standing up for clients when they need it most. And we want you helping maximize recovery for our clients at our best.

We're hiring a skilled and detail-oriented Billing Specialist to play a key role in ensuring providers submit bills accurately, insurance carriers pay promptly, and clients receive every dollar they're owed as quickly as possible.

If you're a motivated professional who leads with integrity, thrives in a collaborative environment, and takes pride in the kind of precise, persistent work that makes a real difference for injured clients , read on.

## Why You'll Love Working Here

We take care of our people. Parnall Law has been recognized as one of Albuquerque's best places to work year after year , and that's no accident. Here's what you can look forward to:

- $16/hour + consistent bonuses , your dedication and growth get recognized

- Full benefits package , comprehensive health, dental, and vision insurance

- Life & long-term disability insurance , because we've got your back

- 401(k) plan , we help you build a future, not just a paycheck

- Generous PTO + select paid holidays , real time off to recharge and reset

- Annual company goal trip , when the team wins, everyone celebrates together

- A positive, fulfilling environment , where learning, growing, and supporting one another are part of the culture

- Comprehensive training provided , we'll set you up for success from day one

## What We're Looking For

- 1+ year of experience in billing, collections, accounts receivable/payable, bookkeeping, or legal experience

- Experience reading or reconciling invoices, statements, or ledgers a plus

- Familiarity with insurance terminology (EOBs, claims, co-pays) is a plus

- Comfort working with numbers, invoices, or basic bookkeeping

- Excellent communication skills, verbal and written

- Strong advocacy for clients and against pushy insurance representatives or medical providers

- Confidence and motivation to exceed expectations

- Professional attire and demeanor

- Desire to learn, develop, and motivate team members

- Team player with the ability to adapt in a rapidly changing environment

## What You'll Do

As a Billing Specialist at Parnall Law, you are a critical advocate for our clients behind the scenes , ensuring every provider bill is submitted correctly, every insurance carrier pays on time, and every client walks away with the maximum possible recovery.

### MISSION STATEMENT

The mission of the Billing Specialist is to ensure all providers submit their bills to health insurance or automobile (MedPay) insurance in a timely manner and further ensures the proper insurance carriers pay the provider bills in a timely manner, maximizing the net recovery for the client. Further, the Billing Specialist will verify all provider balances in a timely manner so that the settlement funds can be distributed to the client as soon as settlement funds are received. Making justice count, down to the last cent.

### RESULTS / OUTCOMES (What you must get done.)

- Attend firm-wide huddle every Monday at 8:00 AM

- Attend daily team mini huddles Tuesday through Friday at 8:00 AM

- Attend biweekly meetings with Team Lead fully prepared with supporting data to review individual metrics and create biweekly goals

- Open all subrogation claims within 14 days of the signed retainer

- Submit Med Pay and Health Insurance information to all treating providers within 30 days of being retained

- Submit Med Pay and Health Insurance information to all treating providers when providers are updated by Case Manager, within 15 days of new provider information

- Request final health insurance and Med Pay ledgers within 7 days of the client finishing treatment and being moved to Prep

- Verify all required outstanding medical balances within 7 days when a case moves into negotiations

- Verify any outstanding medical balances within 5 days of a case being settled

- Maintain a biweekly activity level of 1,000 or more in SmartAdvocate

- Ensure overdue tasks never exceed 60

### DUTIES / RESPONSIBILITIES

- Follow up with all providers after providing Med Pay and health insurance information to ensure bills are being properly submitted to the proper carrier

- Maintain accurate records of all bills, payments, adjustments, and remaining balances to facilitate negotiating discounts by disbursement staff, paralegals, and attorneys , maximizing recovery for our clients

- Coordinate benefits with available insurance including but not limited to Med Pay, health insurance, Medicaid, Medicare, Veterans Benefits, and other federal and state programs

- Open claims and submit necessary documents for Medicare and Tricare benefits

- Maintain the client's Medicare portal

- Answer incoming calls via the First Call Group

- Monitor dashboard metrics/KPIs and actively work to keep those metrics in top shape

- Follow and maintain all firm policies and procedures

## REPORTING RELATIONSHIP

- Reports directly to Settlement Department Team Lead

- Secondary reporting to Settlement Director

- This position is available remotely for candidates living outside the following metro areas: Albuquerque, Rio Rancho, Bernalillo, Los Lunas, Belen, Bosque Farms, Edgewood, Moriarty, Santa Fe, and Roswell. Candidates within these areas should inquire about in-office requirements.

## Skills

### Required
- billing
- collections
- accounts receivable/payable
- bookkeeping
- legal experience
- insurance terminology
- basic bookkeeping
- communication skills

### Nice to have
- reading or reconciling invoices, statements, or ledgers
- familiarity with EOBs, claims, co-pays

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