# Risk Operations Specialist, Onboarding

**Company**: Ramp
**Location**: New York, NY
**Work arrangement**: hybrid
**Experience**: mid
**Job type**: full-time
**Salary**: $100K - $155K
**Category**: Finance
**Industry**: Finance

**Apply**: https://jobs.ashbyhq.com/ramp/55bd9ab4-8edc-4493-b577-4277ad2f9ae6?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/risk-operations-specialist-onboarding-91e1daef-8f1/

## Description

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends.

As a member of Ramp's Risk Strategy & Operations, you will drive operational initiatives related to underwriting, customer risk management, and fraud.

**Responsibilities**

- Develop and execute Ramp’s risk underwriting policy used to onboard new business to the Ramp platform across corporate credit card and bill pay products

- Build and maintain monitoring dashboards for underwriting outcomes, processes and losses

- Partner with product and engineering to build best in class risk tooling to increase operations efficiency

- Research emerging underwriting and fraud trends to innovate on Ramp's decisioning systems and policies

- Provide best in class customer experience, while managing credit and fraud risk, by effectively managing customer support requests on their application over phone and email

- Identify emerging risks and use AI and automation to improve decision quality and efficiency

**Requirements**

- Minimum 1-2 years of experience in Underwriting, Credit Risk Management or Fraud Risk Management

- Experience within consumer/ corporate/ small business cards, payments, invoices, lending, or related industries

- Excellent written and verbal communication skills

- Strong background in customer support via email

- Investigative and critical thinking skills

- BA/BS from an accredited university

- Ability to work weekends from Sunday - Thursday

- Experience integrating AI into your daily work

**Benefits**

- Flexible PTO

- Centralized home-office equipment ordering

- Health and wellness stipend

- Budget for intra-office travel

- Weekly coffee stipend

- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents

- One Medical annual membership

- 401(k), including employer match on contributions made while employed by Ramp

- Fertility HRA (up to $10,000 per year)

- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay

- Pet insurance

- In-office perks: lunch, snacks, drinks, and more

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## Skills

### Required
- Underwriting
- Credit Risk Management
- Fraud Risk Management
- data analysis
- customer support

### Nice to have
- SQL
- Python
- high growth startups
- complex financial products

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/ramp/55bd9ab4-8edc-4493-b577-4277ad2f9ae6?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)