# Manager, Payment Risk Transformation - Hybrid

**Company**: Capital One
**Location**: Richmond, VA, VA
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $151,900 - $173,400 for McLean, VA and $138,100 - $157,700 for Richmond, VA
**Category**: Finance
**Industry**: Finance

**Apply**: https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/Richmond-VA/Manager--Payment-Risk-Transformation---Hybrid_R1000221-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_91d6a889-f89

## Description

The Enterprise Payments organisation at Capital One is seeking a Manager to define and implement the future of payments governance across the enterprise. In this high-visibility role, you will tackle major payments-related challenges while continuously elevating day-to-day governance practices.

**The Team** The Enterprise Payments team drives a dynamic, well-managed, and compliant payments ecosystem across all enterprise lines of business.

**The Role**

- Design & Scale Data Frameworks: Create data-driven risk reporting frameworks that translate dense risk landscape metrics into actionable executive insights.

- Drive AI & Process Automation: Identify and deploy Generative AI and tools to eliminate manual risk monitoring routines and modernize workflows.

- Deliver Executive Intelligence: Partner with data analytics teams to build dynamic, real-time dashboards for proactive trend analysis and early risk identification.

- Bridge Strategy & Execution: Connect high-level data strategy with 1st and 2nd Line of Defense teams to ensure alignment with the Enterprise Risk Management (ERM) framework.

- Support Enterprise Governance: Lead cross-functional reporting efforts on behalf of EPGO and consult with executive leadership to enable risk initiatives enterprise-wide.

**The Person**

- Data-Driven Innovator: Possesses an analytical background with hands-on experience using GenAI, automated tools, or low-code platforms to automate manual processes.

- Strategic Storyteller: Translates complex data into clear, compelling narratives and visual dashboards for executive and technical audiences.

- Influential Leader: Command executive presence with the proven ability to navigate complex matrix organisations, build consensus, and lead change.

- Risk & Process Experience: Awareness of financial services operational risk frameworks and business process re-engineering.

**Location:** This role is hybrid, where you will be expected to spend 3 days per week working in the office and the remainder of the week working virtually.

**Basic Qualifications**

- At least 2 years of experience in risk management

- At least 2 years of storytelling and presenting technical ideations across multiple stakeholder groups

- At least 3 years of relationship management experience

- At least 2 years experience in data management or reporting

- At least 2 years of experience using Google Suite or Microsoft Office

- At least 2 years of experience using Generative AI tools

- At least 4 years experience in the banking or financial industry

**Preferred Qualifications**

- Bachelor’s Degree or Military experience

- At least 5 years of experience in risk management

- At least 3 years of process, program, or project management experience

- At least 4 years of experience in data management or data analysis

- At least 3 years of experience working in payments

- At least 5 years of relationship management experience

- At least 2 years of experience using reporting and workflow management tools

- Accredited ACH Professional (AAP) certification or Accredited Payments Risk Professional (APRP) certification

The minimum and maximum full-time annual salaries for this role are: McLean, VA: $151,900 - $173,400 Richmond, VA: $138,100 - $157,700

## Skills

### Required
- risk management
- data management
- Generative AI
- relationship management
- storytelling

### Nice to have
- Bachelor’s Degree
- process management
- project management
- data analysis
- payments experience
- AAP certification
- APRP certification

---

Source: [Apply at capitalone.wd12.myworkdayjobs.com](https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/Richmond-VA/Manager--Payment-Risk-Transformation---Hybrid_R1000221-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)