# Brokerage Agent, Imports / Ejecutivo de Cuenta, Importacion

**Company**: Expeditors
**Location**: Nuevo Laredo, TAMAULIPAS
**Experience**: entry
**Job type**: full-time
**Category**: Logistics & Supply Chain

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000155374369-brokerage-agent-imports-ejecutivo-de-cuenta-importacion?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/brokerage-agent-imports-ejecutivo-de-cuenta-91d50d55-fba/

## Description

We're seeking a Brokerage Agent, Imports to join our team in Nuevo Laredo, TAMAULIPAS, Mexico. As a Brokerage Agent, you will play a critical role in ensuring operational excellence, productivity, technical expertise, excellent customer service, and efficient management.

**Key Performance Indicators** You will proactively monitor key metrics to achieve expected results, including:

- Operational Effectiveness

- Product Audit (OPA) results – consistent high-level performance

- Timely execution:

- DXR created within 1 hour of real DXR (email)

- ECS: within 6 hours after DXR event

- DXS: within 2 hours after ECS event

- IRA: within 24 hours after TSC or RLS

- BWS – within 24 hours after RLS

**General Responsibilities**

- Be an example and teach our Culture, Mission, and Objectives

- Follow the 10 Critical Success Factors

- Contribute to building a functional relationship and healthy work environment, promoting teamwork and departmental cohesion

- Complete 52 hours of annual training (4.33 hours per month) and required training on time

- Own your development: prepare, track, and execute personal development goals

**Key Responsibilities**

- Comply with company controls, policies, procedures, and processes

- Use Expeditors systems and tools effectively

- Maintain high compliance levels with client requirements

- Meet KPI standards according to Company Procedures (OPS)

- Contribute to operational effectiveness and meet District Excellence metrics

- Process entries accurately and timely with applicable codes, tracking types, and events

- Ensure precise and timely client billing

- Understand and meet Customer SOP expectations

- Keep client legal documents up-to-date

- Participate actively in meetings when necessary

- Respond to emails professionally and in a timely manner

- Escalate issues to Lead, Supervisor, or Operations Manager when necessary

**Finance**

- Comply with company policies, including credit policy

- Monitor references for accurate and timely invoicing

- Work to prevent monetary losses

**Health and Safety**

- Report any unsafe conditions or incidents to the Health and Safety Representative immediately

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## Skills

### Required
- Microsoft Office
- Spanish
- client service
- communication
- time management
- detail-oriented
- proactive

### Nice to have
- Mexican Customs
- foreign trade
- customs brokerage

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000155374369-brokerage-agent-imports-ejecutivo-de-cuenta-importacion?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)