# Seasonal Supervisor

**Company**: Lush
**Location**: Southampton
**Work arrangement**: onsite
**Job type**: seasonal full time
**Category**: Retail
**Industry**: Retail

**Apply**: https://lush.pinpointhq.com/en/postings/139ebc9d-f8a6-4f15-adf4-3db7fb0d25e2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_9198e1d4-454

## Description

Lush Southampton is looking for a Seasonal Supervisor to complete their Christmas Management team 2026. The ideal candidate will be passionate about customer experience, calm under pressure, and able to motivate and support a team while fostering magical retail experiences in-store.

As a Supervisor, you will lead the charge in delivering exceptional customer service, crafting standout experiences, and collaborating with colleagues to achieve shared goals. You will be the go-to for keeping information flowing smoothly throughout the store and will handle conversations with finesse, set and manage expectations, and provide unwavering support to your team.

Key Responsibilities:

- Lead and motivate the sales team to deliver exceptional customer service

- Engage with customers to create a memorable shopping experience

- Maintain a clean, visually appealing, and well-organized shop floor

- Support the store manager in achieving sales targets

- Organise and contribute to in-store events and customer celebrations

- Provide training, feedback, and development for team members

- Lead the store effectively in the absence of the store manager

- Ensure health and safety standards are followed

- Seek opportunities for personal development

Skills, Knowledge & Expertise:

- Customer Service: Delivering outstanding customer service and inspiring your team to shine

- Management Skills: Navigating tricky conversations and setting expectations

- Teamwork: Fostering a supportive work environment through continuous team growth

- Communication: Effective verbal communication skills

Benefits:

- Holiday allowance

- 50% discount on Lush products and spa treatments

- Profit-based bonus

- Complimentary spa treatment

- Pension scheme

- Paid day off for your birthday

- Cycle to work scheme

- Discounted rail and bus season tickets

- Employee assistance programme

- 6 months of full pay for parental leave

- Enhanced paternity leave

- Flexible working arrangements

- Access to employee-led Community Networks

## Skills

### Required
- Customer Service
- Management Skills
- Teamwork
- Communication

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Source: [Apply at lush.pinpointhq.com](https://lush.pinpointhq.com/en/postings/139ebc9d-f8a6-4f15-adf4-3db7fb0d25e2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)