# Managing Professional IT Operations

**Company**: Porsche Consulting GmbH
**Location**: Stuttgart
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Consulting

**Apply**: https://jobs.porsche.com/index.php?ac=jobad&id=20971&utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_917dabc8-ff1

## Description

We are seeking a Managing Professional in IT Operations to join our team. As a key player in our IT Operations department, you will be responsible for ensuring seamless, high-performance, and service-oriented IT operations. You will have a mix of operational service tasks and exciting IT projects where you can contribute your ideas and implement them.

**Key Responsibilities:**

- Provide top-notch IT support as a central contact point for our employees, addressing questions on IT devices, standard applications, and ERP systems.

- Ensure smooth digital onboarding for new employees and promote digital competencies within the company.

- Develop and implement IT service tools, drive digitalization initiatives, and lead innovation projects.

- Manage the entire lifecycle of end devices, from planning to configuration and distribution.

- Maintain our IT infrastructure at the headquarters in Stuttgart and ensure stable IT operations across European locations.

- Coordinate with international locations, external IT service providers, and Porsche AG's IT services to ensure high service quality.

- Support the operation and administration of end devices, such as Windows clients, macOS devices, and iOS/iPadOS devices.

- Continuously design and optimize IT service processes, IT infrastructure, support concepts, and media technology.

**Requirements:**

- Master's degree in Computer Science, Information Technology, Engineering, or a related field.

- At least 4 years of experience in IT service management in a modern service company, technology consulting, or the tech/IT environment.

- Experience in project management and IT service management processes (ITIL), with in-depth knowledge of device management, preferably with Microsoft Intune.

- Strong customer and service orientation, with excellent communication and presentation skills in English and German.

- Ability to work independently, structured, and professionally, with a hands-on mentality.

**What We Offer:**

- Comprehensive benefits package, including age provision, pension plan, and disability insurance.

- Flexible working hours, mobile work options, and sabbaticals.

- Various offers to support work-life balance, including childcare, vacation programs, and family services.

- Holistic health promotion, including check-ups, vaccinations, and ergonomic advice.

- Attractive conditions for purchasing and leasing vehicles, including exclusive loyalty leasing for long-term employees.

- Subsidized employee meals, modern cafeterias, and sustainable take-out options.

- Promotion of sustainable mobility with discounted Germany tickets, bicycle leasing, and comprehensive charging infrastructure for electric vehicles.

## Skills

### Required
- IT Service Management
- Project Management
- Device Management
- Microsoft Intune
- ITIL
- Communication
- Presentation

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Source: [Apply at jobs.porsche.com](https://jobs.porsche.com/index.php?ac=jobad&id=20971&utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)