# Community Health Worker 1

**Company**: Humana Inc.
**Location**: Work at Home - Illinois
**Work arrangement**: remote
**Job type**: full-time
**Salary**: $41,900 - $56,600 per year
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://humana.wd5.myworkdayjobs.com/en-US/Humana_External_Career_Site/job/Work-at-Home---Illinois/Community-Health-worker_R-436345?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/community-health-worker-1-915385f4-8e6/

## Description

The Community Health Worker (CHW) 1 serves as a liaison between health and social services and the community, identifying health-related issues, collecting data, and discussing concerns with the people served.

The CHW 1 works as a key member of care teams, applying a hands-on approach to member engagement, supporting case management functions, addressing social determinants of health (SDOH) needs, improving self-management of chronic conditions, navigating the healthcare system, and promoting prevention and health education tailored to the needs of the communities served.

Responsibilities:

- Conduct in-person assessments to understand member care needs, preferences, socioeconomic barriers, and evaluate the home environment.

- Assist members in navigating healthcare and social service systems, coordinating access to basic needs, and scheduling physical and behavioral health visits.

- Advocate for members with providers, community resources, schools, and others, including accompanying members to provider visits as requested.

- Identify and address barriers to healthy living and healthcare access, ensuring members can attend their appointments.

- Promote and monitor adherence to care plans, providing motivational interviewing to support medication and treatment adherence.

- Provide social support to boost members' morale and sense of self-worth.

- Support member self-management through culturally appropriate health education and coaching.

- Conduct research and in-person outreach to locate difficult-to-contact members.

- Build and maintain relationships with providers and community resources to support member referrals.

- Regularly travel to conduct member visits, provider visits, and community-based visits as needed.

- Work collaboratively with other associates as a member of the care support teams.

- Attend community events to connect with members and provide education on case management services.

Requirements:

- High School Diploma or equivalent

- Minimum two (2) years of experience with community resources, health agencies, or social services

- Intermediate proficiency in Microsoft Office (Teams, Excel, PowerPoint, Outlook, Word)

- Exceptional communication and interpersonal skills

- Ability to multi-task in a fast-paced environment

- Respect for cultural and demographic diversity

- Strong written communication skills and advocacy for members at all care levels

- Must have a separate room with a locked door that can be used as a home office

Preferred Qualifications:

- Community Health Worker training and/or certificate or willingness to complete within one (1) year

- Bachelor's degree in social work or related field

- Familiarity with state Medicaid program guidelines

- Experience engaging with Medicaid enrollees

- Fluent in Spanish, French Creole, or Vietnamese

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## Skills

### Required
- Microsoft Office
- communication
- interpersonal skills
- cultural diversity
- written communication
- Spanish
- French
- Vietnamese

### Nice to have
- Community Health Worker training
- Bachelor's degree in social work
- Medicaid program guidelines
- French Creole

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Source: [Apply at humana.wd5.myworkdayjobs.com](https://humana.wd5.myworkdayjobs.com/en-US/Humana_External_Career_Site/job/Work-at-Home---Illinois/Community-Health-worker_R-436345?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)