# Business Operations Team Lead

**Company**: London Stock Exchange Group (LSEG)
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Finance

**Apply**: https://lseg.wd3.myworkdayjobs.com/en-US/Careers/job/PHL-Taguig-City-CitiPlaza/Optimisation-Services-Business-Operations---Team-Lead_R0119232-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_9113fe76-d6f

## Description

The Business Operations Team Lead role combines hands-on operational delivery with day-to-day people leadership responsibilities. The role supports multiple Optimisation Services and is responsible for overseeing operational execution, acting as a first-line escalation point, and managing a small team of operations analysts.

**Coordinate and Provide Oversight of Optimisation Runs**

- Maintain a strong working understanding of all Quantile Optimisation Services, including setting up vital configurations prior to optimisation, validating optimisation input data, running optimisations, and resolving any issues.

- Carry out post-run checks of optimisation run results and complete post-execution processes, including trade booking and regulatory reporting.

- Act as the first-line escalation point during live optimisation runs.

**Client Onboarding, Data Analysis & Testing**

- Support and provide oversight of client onboarding with internal setup of new clients and testing.

- Run scenarios and carry out data analysis to aid the client onboarding process and provide insights for growing the service for existing clients.

- Participate in QA testing of product and process improvements.

**Team Leadership & Day-to-Day Management**

- Manage day-to-day workload and priorities of a Business Operations team in line with Product Team objectives and expectations.

- Provide performance feedback and support development planning.

- Foster a collaborative, accountable team culture.

**Internal Communication & Stakeholder Engagement**

- Clearly communicate operational issues and risks to stakeholders and continually liaise with Service Team Leads on delivery and performance of the team.

- Identify and recommend process improvements to help improve efficiency and reduce operational risk.

**Requirements and Qualifications**

- Experience coordinating small operational teams is desirable.

- Degree in a numerate or technical field (e.g., Mathematics, Finance, Engineering, Computer Science) or equivalent experience.

- Strong analytical and problem-solving skills, with high attention to detail and accuracy.

- Operational mentality: ability to follow structured processes, run recurring tasks, and ensure timely execution of scheduled activities.

- Proficiency in data handling tools such as Excel (Pivot Tables, VLOOKUP), with exposure to Python or SQL being an advantage.

## Skills

### Required
- data handling
- analytical skills
- problem-solving
- communication
- team management

### Nice to have
- Python
- SQL
- QA testing
- Jira
- investment banking knowledge

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Source: [Apply at lseg.wd3.myworkdayjobs.com](https://lseg.wd3.myworkdayjobs.com/en-US/Careers/job/PHL-Taguig-City-CitiPlaza/Optimisation-Services-Business-Operations---Team-Lead_R0119232-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
