# Software and Hardware Assets Coordinator

**Company**: Virgin Atlantic
**Location**: Crawley, West Sussex
**Work arrangement**: onsite
**Job type**: full-time
**Category**: IT
**Industry**: Technology

**Apply**: https://iagime.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/653?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_90e27810-701

## Description

We're seeking a motivated Software & Hardware Asset Coordinator to join our team that manages equipment and software used by our colleagues daily.

As a Software and Hardware Assets Coordinator, you will play a crucial role in ensuring that our technology assets are properly managed throughout their lifecycle.

**Day-to-day responsibilities**

- Help order, receive, unpack and organise technology equipment, maintaining our stockrooms in a tidy and well-managed condition.

- Coordinate the allocation, return, reuse and replacement of devices such as laptops, iPads and phones.

- Keep our asset records up to date to ensure we have accurate information on what we have, where it is and who is using it.

- Assist colleagues with requests related to lost, stolen, damaged or faulty equipment.

- Support software licence tracking to ensure colleagues have access to the software they need.

- Monitor and action incidents and requests coming into the team's queue, keeping colleagues updated and resolving tasks efficiently.

- Collaborate with suppliers and internal teams to resolve queries and keep requests moving.

- Support purchasing, invoicing, stock checks, reporting and audits.

- Learn to use ServiceNow, our system for managing technology records and requests.

- Help coordinate website security certificate renewals with guidance and training.

- Support secure and sustainable equipment disposal to promote responsible use of our technology.

- Share ideas for improving everyday processes and making them more effective.

**Requirements**

- Motivated, dependable and keen to learn.

- Organised and detail-oriented with a focus on accuracy.

- Friendly, approachable and willing to help others.

- Ability to manage multiple tasks and adapt to changing priorities.

- Comfortable using everyday computer applications and learning new systems.

- Strong teamwork and communication skills.

**What we offer**

- Opportunities to learn from experienced colleagues.

- A chance to make a visible difference in the management of our technology assets.

- A dynamic and supportive work environment.

**Location and working hours**

- Onsite at The VHQ, Crawley.

- 37.5 hours per week, Monday to Friday.

**Contract type**

- Permanent.

## Skills

### Required
- organisational skills
- attention to detail
- communication skills
- problem-solving skills
- ServiceNow

### Nice to have
- asset management
- software licensing

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Source: [Apply at iagime.fa.ocs.oraclecloud.com](https://iagime.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/653?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)