# Retail Loan Originator

**Company**: SoFi
**Location**: Frisco, TX
**Salary**: $base pay range not specified
**Category**: Sales
**Industry**: Finance

**Apply**: https://job-boards.greenhouse.io/sofi/jobs/7573978003?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_90dd8340-8ff

## Description

Shape a brighter financial future with SoFi. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals.

As a Retail Loan Originator, you will be responsible for delivering an exceptional, end-to-end customer experience by guiding members through the mortgage origination process and providing a modern, transparent alternative to the traditional mortgage experience.

Responsibilities:

- Evaluate initial loan applications and supporting documentation to assess creditworthiness and repayment ability

- Perform preliminary analysis of applicants' credit, income, and assets, communicating initial eligibility and next steps clearly to the customer

- Communicate key origination timelines, product options, pricing, and underwriting requirements throughout the loan lifecycle

- Proactively engage with applicants through outbound communication to obtain required documentation and ensure timely progression from application to funding

- Clearly communicate loan status updates, conditions, approvals, and/or declinations to ensure customers are informed at every stage

- Coordinate with realtors, builders, mobile notaries, and other third-party partners to support a smooth transaction

- Manage the loan process to ensure timely and accurate delivery of disclosures, re-disclosures due to changed circumstances, and closing documentation

- Continuously enhance sales effectiveness and customer experience through ongoing training and development

- Maximize monthly funded loan volume while maintaining quality and compliance standards

- Manage and convert a pipeline of centrally provided leads while delivering a high-touch, consultative retail experience

Requirements:

- Professional demeanor and strong work ethic with the ability to establish and build working relationships with SoFi applicants

- Driven by high performance in a high expectation commission environment

- Strong verbal and written communication skills

- Industry leading pipeline management skills

- Background or previous experience in financial services and sales in an inbound or outbound call center

- Solid time management skills and the ability to prioritize activities

- Ability to establish and maintain working relationships with team members

- Must be computer literate with above average proficiency in MS Office and internet skills

- Strong Communication skills including communicating clearly and effectively both verbally and in writing

- Ability to learn and navigate multiple systems / applications / workflows

- Ability to exhibit grace under pressure, while successfully navigating stressful work assignments or situations efficiently and effectively

- Ability to meet critical deadlines under stressful conditions

- Self-motivated and able to work independently

- Able to move between tasks and duties quickly and efficiently

- Excellent organizational skills

- Excellent prioritization and time management skills

Nice to have:

- Two to four years of successful origination of loans; residential mortgage loan experience preferred but not required

- Strong knowledge of federal, state and/or regulatory requirements of mortgage lending

- Overall good knowledge and understanding of mortgage product, pricing and underwriting guidelines

- Consultative sales skills in a mortgage sales organization

- High volume transaction processing experience exhibiting the ability to follow written procedures and processes with a high level of accuracy and attention to detail

- Any individual state mortgage licensing is considered a plus

- Ability to obtain and maintain individual state license(s) and SAFE act compliance

Benefits:

- Competitive salary packages and bonuses

- Comprehensive medical, dental, vision and life insurance benefits

- Generous vacation and holidays

- Paid parental leave for eligible employees

- 401(k) and education on retirement planning

- Tuition reimbursement on approved programs

- Monthly contribution up to $200 to help you pay off your student loans

- Great health & well-being benefits including: telehealth parental support, subsidized gym program

- Fully stocked kitchen (snacks and drinks)

## Skills

### Required
- MS Office
- internet skills
- Strong verbal and written communication skills
- pipeline management skills
- time management skills
- organizational skills
- prioritization skills

### Nice to have
- residential mortgage loan experience
- federal, state and/or regulatory requirements of mortgage lending
- mortgage product, pricing and underwriting guidelines
- consultative sales skills
- high volume transaction processing experience
- individual state mortgage licensing
- SAFE act compliance

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/sofi/jobs/7573978003?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
