# Regional Support and Operations Member(Apprenticeship 12 Months)

**Company**: Corp & Inst Banking
**Location**: Mumbai, Maharashtra
**Category**: Operations
**Industry**: Finance

**Apply**: https://portal.careers.hsbc.com/careers/job/563774612628708?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/regional-support-and-operations-member-90ba2d0d-991/

## Description

Join HSBC's Corporate and Institutional Banking team in Mumbai as a Regional Support and Operations Member for a 12-month apprenticeship.

You'll manage and control daily operations and administration of payment operations, including FCY/LCY processing, regulatory filings, and RBI liaison.

Key responsibilities include:

- Monitoring performance of external vendors and operating staff

- Ensuring standardization of processes and updating process notes regularly

- Regulatory reporting activities as per RBI and other regulators' requirements

- Implementing an effective Business Continuity plan

- Contributing to performance parameters such as cost management, key process performance indicators, and customer satisfaction levels

- Maintaining HSBC internal control standards and implementing internal and external audit points

- Implementing the group compliance policy

Required skills include:

- FEMA knowledge

- People and Stakeholders Management

- Strong Communication and decision-making ability

- Thinking and Problem-solving skills

- Customer-centric approach

Familiarity with AI-enabled tools is an advantage.

As an apprentice, you'll receive a Certificate of Proficiency from the Govt. of India upon completion of the one-year tenure.

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## Skills

### Required
- FEMA knowledge
- People and Stakeholders Management
- Strong Communication
- Thinking and Problem-solving skills
- Customer-centric approach

### Nice to have
- AI-enabled tools

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Source: [Apply at portal.careers.hsbc.com](https://portal.careers.hsbc.com/careers/job/563774612628708?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)