# Account Manager - Player Engagement

**Company**: Keywords Studios
**Location**: Netherlands
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q64141679

**Apply**: https://apply.workable.com/j/106C304ED6?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_907a6f51-e02

## Description

At Keywords Studios, we turn our passion for games, technology, and interactive storytelling into world-class support for the creators who shape the industry.

As an Account Manager in our Player Engagement team, you'll manage relationships with large enterprise game companies, developing and executing account plans, expanding product adoption, and uncovering new opportunities.

**Responsibilities**

- Build and execute enterprise account plans, including defining strategies to expand share of wallet within existing customers

- Work closely with product and customer success teams to expand adoption of Player Engagement services

- Act as the single point of contact for customer health, including overall account strategy, legal and billing discussions, and increasing overall customer usage

- Work with the production team to protect revenues

- Receive and respond to customer RFIs/RFPs

- Use existing networks within the games industry to open doors and create new opportunities

**Analytics**

- Report on weekly, monthly, and quarterly pipeline opportunities and progress toward quarterly revenue goals

**Communication**

- Work cross-functionally with internal teams to ensure alignment on account strategy and customer objectives

- Communicate effectively with senior-level stakeholders to maintain strong customer relationships

- Act as a trusted advisor, providing guidance and support to enterprise clients

**Requirements**

- At least 3 years of Account Management experience supporting Game Industry customers

- Experience engaging with game publishers at executive levels

- Proven experience managing and growing an existing book of business in excess of $20M+ ACV

- Experience selling to or working within the Player Engagement ecosystem

- Strong critical thinking, commercial creativity, and process-driven execution

- Data-driven mentality and ability to work through ambiguity

- High attention to detail and ability to perform as a trusted advisor for customers

- Excellent written and verbal communication skills

- Self-motivated and able to thrive in a remote working environment

- Willingness to travel as required

## Skills

### Required
- Account Management
- Player Engagement
- Strategy
- Analytics
- Communication

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Source: [Apply at apply.workable.com](https://apply.workable.com/j/106C304ED6?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)