# Senior Systems Engineer, BizTech

**Company**: Airbnb
**Location**: United States
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $164,000-$193,000 USD
**Category**: Engineering
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q63327

**Apply**: https://job-boards.greenhouse.io/airbnb/jobs/8348197?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_9059f775-a7c

## Description

We are looking for a Senior Systems Engineer to join our BizTech team. As a hands-on technical leader, you will own the configuration, migration, and continuous improvement of Airbnb's Atlassian platforms.

Responsibilities:

- Serve as the primary SME and hands-on administrator for JiraCloud Software, JiraCloud Service Management (JSM), and associated Atlassian tooling

- Architect and implement scalable Jira configurations including custom workflows, issue type hierarchies, permission schemes, notification schemes, screens, and field configurations

- Lead and execute Jira migrations, including Data Center to Cloud

- Design and configure Jira Service Management projects including SLAs, custom queues, JSM Forms, approval workflows, and security schemes

- Build and maintain advanced analytics, dashboards, and reporting solutions using native tooling for Jira Cloud

- Configure and administer Atlassian access management, user lifecycle management, license tier optimization, and security posture improvements

- Evaluate if Atlassian Marketplace plugins architecture evolves to a point where Airbnb could consider adopting plugins

- Act as a strategic partner to business stakeholders by leading requirements-gathering sessions, translating business needs into technical designs, and proactively identifying opportunities for automation and process improvement

- Configure and expand Atlassian Rovo AI agents and automation rules

- Write and maintain custom automation rules using Jira's native Automation engine and JavaScript

- Lead User Acceptance Testing (UAT) efforts for platform changes and migrations

- Facilitate Agile ceremonies as needed

- Document system configurations, runbooks, and knowledge base articles to support operational continuity and enable self-service across the organization

- Participate in on-call rotation and provide escalation support for critical Atlassian platform issues

Requirements:

- 7+ years of hands-on Atlassian administration experience

- Deep expertise in Jira workflow design

- Proven experience leading Jira migrations

- Experience configuring and administering Jira Cloud native tooling

- Proficiency with Atlassian Marketplace plugins

- Hands-on experience with Jira REST API

- Experience integrating Atlassian tools with identity providers via LDAP & Okta

- Working knowledge of Atlassian Rovo and AI/ML capabilities within the Atlassian ecosystem

- Experience configuring Jira Automation rules

- Strong background in Jira Service Management

- Experience leading UAT for complex migrations and platform changes

- Familiarity with SAFe Agile

- Strong analytical and communication skills

## Skills

### Required
- Atlassian administration
- Jira workflow design
- Jira migration
- Jira Cloud native tooling
- Atlassian Marketplace plugins
- Jira REST API
- LDAP & Okta
- Atlassian Rovo
- AI/ML capabilities
- Jira Automation rules
- Jira Service Management
- SAFe Agile
- JavaScript

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/airbnb/jobs/8348197?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)