# Associate Director, TMF Operations

**Company**: Syneos Health
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Healthcare

**Apply**: https://syneoshealth.wd12.myworkdayjobs.com/en-US/Syneos_Health_External_Site/job/IND-Hyderabad/Associate-Director--TMF-Operations_25113088?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8fe61886-afb

## Description

Syneos Health is seeking an Associate Director, TMF Operations to oversee the delivery of TMF and document management services. The successful candidate will have a strong understanding of eTMF systems, preferably Veeva Vault, and demonstrated expertise in resource planning, capacity management, and operational delivery.

Responsibilities:

- Oversees salary administration, interviewing and selection, employee development, performance management, job description preparation, employee counseling, and other people-management activities.

- Provides guidance to staff and managers on administrative policies, operational priorities, technical challenges, and departmental procedures.

- Facilitates cross-functional processes, resource planning, and communication across departments.

- Plans and negotiates resource allocation with functional leaders to meet business and project requirements.

- Serves as a key escalation point for internal and external stakeholders.

- Supports management in preparing, reviewing, approving, and presenting information during project and departmental review meetings.

- Develops and implements training programs to enhance team capability and performance.

- Supports project financial management activities, budgeting, forecasting, and process improvement initiatives.

- Facilitates project reviews with Clinical Operations teams, focusing on budget, timelines, resource utilization, and risk management.

- Collects, analyzes, and reports operational metrics to senior leadership.

- Leads the development, review, and implementation of SOPs and Work Instructions for new and existing processes.

- Establishes and monitors operational metrics, KPIs, and cycle times to drive performance improvements.

- Oversees quality control activities and ensures adherence to operational and compliance standards.

- Sets priorities, manages workload distribution, forecasts demand, and drives workforce and budget planning.

- Ensures effective delivery of TMF and document management services.

- Supports business development initiatives and contributes to new business opportunities.

- Maintains paper and electronic clinical document standards to meet regulatory and organizational requirements.

- Develops and maintains training materials, process documentation, and best practice guidelines.

- Represents the organization at professional meetings, client engagements, conferences, and industry seminars.

- Performs other work-related duties as assigned.

- May require moderate travel (up to 50%).

Qualifications:

- 10+ years of experience in TMF Operations, Clinical Operations, or Clinical Document Management.

- Proven leadership experience, including at least 2 years of second-line management experience.

- Experience managing managers and leading large, geographically diverse teams.

- Strong understanding of eTMF systems, preferably Veeva Vault.

- Demonstrated expertise in resource planning, capacity management, and operational delivery.

- Experience within a CRO, pharmaceutical, or biotechnology environment preferred.

- Strong knowledge of GCP, regulatory requirements, and TMF quality standards.

- Excellent stakeholder management, communication, and problem-solving skills.

## Skills

### Required
- Veeva Vault
- eTMF systems
- resource planning
- capacity management
- operational delivery
- GCP
- regulatory requirements
- TMF quality standards

### Nice to have
- CRO
- pharmaceutical
- biotechnology environment

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Source: [Apply at syneoshealth.wd12.myworkdayjobs.com](https://syneoshealth.wd12.myworkdayjobs.com/en-US/Syneos_Health_External_Site/job/IND-Hyderabad/Associate-Director--TMF-Operations_25113088?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)