# Senior Technical Consultant

**Company**: Salesforce
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Consulting
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Morocco---Casablanca/Senior-Technical-Consultant_JR361397?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8fbb30db-a9d

## Description

Salesforce is seeking a Senior Technical Consultant to join its Professional Services team within the Customer Success Group (CSG).

As a Senior Technical Consultant, you will work as part of a team demonstrating technical thought leadership of customer and partner engagements, leading to the successful delivery of solutions, including enterprise integrations using middleware tools and platforms.

Your responsibilities will include:

- Becoming a highly certified and recognized Salesforce expert

- Helping clients consistently meet or exceed goals and metrics

- Contributing to customer success through front and backend solution development and release management

- Delivering high client satisfaction (CSAT)

- Providing guidance on application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture and design, environment management, testing, and Salesforce Platform education

- Driving the creation of application and technical design documents which leverage Salesforce best practices and effectively integrate Salesforce into the customer's infrastructure

- Troubleshooting key customer implementation issues and demonstrating the ability to drive to a successful resolution

- Identifying and proactively managing risk areas and committing to seeing issues through to complete resolution

- Managing customer expectations and negotiating solutions to complex problems with both the customer and third-party partners

- Building relationships with business partners, internal and external, and contributing to broader goals and growth beyond the scope of a single customer engagement

The ideal candidate will have:

- Hands-on technical and solution implementation experience in a relevant software domain, as well as coding experience in object-oriented languages

- Ability to analyze, design, and optimize business processes via technology and integration

- Ability to support customers and project members in rationalizing and deploying emerging technology

- Ability to work independently and as part of a distributed team

- Ability to learn new technologies and good presentation, communication, and facilitation skills

- Degree or equivalent relevant experience required

- Proficiency in English and Italian languages

- Strong background in object-oriented programming (e.g., Java) and understanding of REST/SOAP API design, microservices, and event-driven architectures

## Skills

### Required
- Java
- REST/SOAP API design
- microservices
- event-driven architectures
- object-oriented programming
- Italian
- English

### Nice to have
- French
- Salesforce Certifications
- Experience with Salesforce Revenue Cloud
- Experience working in a senior consulting or technical lead role

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Morocco---Casablanca/Senior-Technical-Consultant_JR361397?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)