# Senior Account Manager, Retail Media

**Company**: Instacart
**Location**: Canada - Remote (ON, AB, BC, or NS Only)
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: CAN$151,000-$159,500 CAD
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/instacart/jobs/8214962?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8f9eb025-e27

## Description

At Instacart, we're transforming the grocery industry by delivering an essential service that customers rely on to get their groceries and household goods. We invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together.

We're hiring a Senior Account Manager to own a portfolio of enterprise retail partners end-to-end , from onboarding through growth , and make Carrot Ads an indispensable part of how they compete. This role sits at the center of Instacart's retail media expansion, with a direct line of sight to partner revenue, product adoption, and the future of how we go to market.

## Key Responsibilities

In your first year, you will:

- Grow a portfolio of strategic enterprise retail partners measurably healthier , adoption is up, revenue is growing, and partners are pointing to Carrot Ads as a competitive advantage.

- Onboard new retail partners smoothly and confidently , trained on campaign tooling, demand sourcing, reporting, and invoicing , so they hit the ground running and don't stall out early.

- Help partners adopt expanded placements and new product capabilities by making the incremental revenue case clearly , and Product teams have better data to work with because of the feedback loops you've built.

- Sharpen the account management practice , playbooks are tighter, QBR formats are more compelling, and the team has better tools for tracking partner KPIs and scaling what works.

- Become the connective tissue across teams , cross-functional partners from Business Development to Finance to Ads Quality know who to call when something involves the retail partner book.

## Requirements

### Must-have Pantry Staples

- 5+ years in Account Management or a related field, with experience in ad tech, publishers, or retail media.

- Proven experience supporting enterprise solutions in the advertising space, including managing complex partner relationships end-to-end.

- Strong technical acumen , able to understand and explain complex product capabilities to partners who may not be technical.

- Proficient in data analysis with the ability to derive actionable insights and make strategic recommendations from partner KPI data.

- Comfortable navigating billing, invoicing, and revenue reconciliation workflows in partnership with Finance.

- Outstanding communication skills, with the ability to distill complex concepts for varied audiences , from technical teams to executive stakeholders.

- Proven project and program management skills, with the ability to juggle multiple partner relationships and internal workstreams simultaneously.

- Experienced in cross-functional collaboration and executive-level presentations.

### Optional Garnishes

- Specific industry experience in advertising, grocery, and/or e-commerce.

- Proven track record of building growth narratives and revenue-driving strategies for enterprise retail partners.

- Experience in collaborative management of enterprise accounts alongside sales teams in a partner-facing environment.

## Benefits

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. The cash variable incentive target is based on individual sales performance. Payout terms will be based on the Sales incentive Plan for this role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants.

## Skills

### Required
- Account Management
- ad tech
- retail media
- data analysis
- project management
- cross-functional collaboration

### Nice to have
- advertising
- grocery
- e-commerce
- growth narratives
- revenue-driving strategies

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/instacart/jobs/8214962?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)