# Practice Manager

**Company**: Bupa
**Location**: Wokingham
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: Competitive Salary
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://bupa.wd3.myworkdayjobs.com/en-US/EXT_CAREER/job/Stratum-Clinic-Wokingham/Practice-Manager_R1231417?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8f088f4d-180

## Description

As a Practice Manager, you'll lead the day-to-day operations of a busy healthcare clinic, ensuring exceptional patient experiences, outstanding clinical governance, and strong commercial performance.

You'll lead multidisciplinary teams, drive continuous improvement, and create a culture where both patients and colleagues can thrive.

**Responsibilities:**

- Lead and manage the overall performance and day-to-day operations of the clinic, ensuring safe, effective and efficient service delivery.

- Drive exceptional patient experiences by using patient feedback, complaints and service insights to deliver continuous improvement.

- Take ownership of clinic performance, identifying opportunities to improve productivity, reduce costs and grow revenue across service lines.

- Develop strong relationships with corporate clients, stakeholders and local partners, supporting business growth and service development opportunities.

- Lead and inspire clinical and non-clinical teams, creating a high-performing and engaged workforce.

- Use colleague engagement feedback to enhance team culture, performance and retention.

- Ensure full compliance with CQC standards, clinical governance requirements, health and safety legislation and organisational policies.

- Champion quality improvement initiatives and foster a culture of accountability, collaboration and continuous learning.

- Support local marketing initiatives, helping to raise the clinic profile within the local community and generate new business opportunities.

- Act as the CQC Registered Manager where applicable.

**Key Skills / Qualifications:**

- Experience leading operational teams within a healthcare, wellbeing or regulated environment.

- Strong people management experience, with the ability to motivate, engage and develop high-performing teams.

- Demonstrable experience managing business performance, budgets and operational KPIs.

- Good understanding of CQC standards, clinical governance and regulatory compliance requirements.

- Commercially minded with a track record of driving growth, improving efficiency and delivering results.

- Excellent stakeholder management and communication skills.

- Strong problem-solving and project management capability.

- Proficient in Microsoft Office and business systems.

- Eligible to become a CQC Registered Manager or previous experience holding CQC registration is highly desirable.

**Benefits:**

- Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell.

- Bupa health insurance as a benefit in kind.

- An enhanced pension plan and life insurance.

- Onsite gyms or local discounts where no onsite gym available.

- Various other benefits and online discounts.

## Skills

### Required
- CQC standards
- clinical governance
- regulatory compliance
- Microsoft Office
- business systems
- stakeholder management
- communication skills
- problem-solving
- project management

### Nice to have
- Dermatology experience

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Source: [Apply at bupa.wd3.myworkdayjobs.com](https://bupa.wd3.myworkdayjobs.com/en-US/EXT_CAREER/job/Stratum-Clinic-Wokingham/Practice-Manager_R1231417?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)