# Claims Administration Representative

**Company**: Howden
**Location**: Costa Mesa, CA
**Work arrangement**: hybrid
**Experience**: mid
**Job type**: full-time
**Salary**: $60,000 - $80,000
**Category**: Insurance
**Industry**: Insurance

**Apply**: https://hyperiongrp.wd3.myworkdayjobs.com/en-US/hyperion_external/job/Charlotte---WeWork---615-S-College-St/Claims-Administration-Representative_R0019206-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8ec5d9de-196

## Description

We are seeking a Claims Administration Representative in Costa Mesa, CA or Charlotte, NC with a hybrid work schedule. The Claims Admin Representative will handle FNOL entry and core claims processing for designated business units within Howden Specialty LLC, supporting the Claims Operations team.

**Operational Responsibilities**

- Review, validate, and process First Notice of Loss (FNOL) submissions

- Provide timely support for claim and account-related inquiries

- Maintain complete, accurate, and up-to-date claim files and records

- Monitor claim activity and prepare regular reports

- Coordinate with adjusters, carriers, brokers, and internal teams

- Identify, investigate, and escalate complex claim issues

- Respond promptly to urgent requests and high-priority claim matters

- Support claims projects and process improvement initiatives

- Adhere to all claims handling procedures and regulatory requirements

- Build and maintain productive relationships with clients, carriers, and internal business partners

**Stakeholder and Client Relationship**

- Build and maintain strong relationships with internal and external stakeholders

- Respond to business and customer requirements with agility and professionalism

**Reporting & Projects**

- Maintain accurate system records and deliver accounting operations and KPI reporting

- Use data-driven insights to steer execution priorities

- Support assigned initiatives and actively contribute to cross-functional projects

- Perform account reconciliations and respond to account-related inquiries

**Compliance, Governance & Market Awareness**

- Ensure compliance with company policies and regulatory requirements

- Stay informed of relevant legal, regulatory, and market changes

The expected base salary range for this role is $60,000 - $80,000. In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, including medical, dental, and vision insurance, 401(k) retirement plan, flexible Paid Time Off, and paid parental leave.

## Skills

### Required
- insurance claims handling
- agency management systems
- Microsoft Office applications

### Nice to have
- Applied Epic experience

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Source: [Apply at hyperiongrp.wd3.myworkdayjobs.com](https://hyperiongrp.wd3.myworkdayjobs.com/en-US/hyperion_external/job/Charlotte---WeWork---615-S-College-St/Claims-Administration-Representative_R0019206-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)