# P&C Training & Learning Delivery Specialist **Company**: International Rescue Committee (IRC) **Work arrangement**: hybrid **Experience**: senior **Job type**: full-time **Category**: Human Resources **Industry**: Non-profit **Apply**: https://theirc.wd1.myworkdayjobs.com/en-US/External_Careers/job/Nairobi-IHUB-Kenya/P-C-Operations-Training-Specialist_JR00005527?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_8eb21987-dd7 ## Description The P&C Training & Learning Delivery Specialist ensures employees and managers have the knowledge and skills to work effectively as P&C transformation initiatives roll out. This role owns end-to-end training design and delivery for Workday enhancements, process changes, and digital capability rollouts. Working closely with the Change Management Specialist, Business Analysts, and P&C Partners, this role builds training on a real understanding of stakeholder needs and readiness , turning the Change Management Specialist's impact assessments into practical, audience-appropriate learning experiences, and applying the reusable frameworks, tools, and methodology to deliver consistently at scale. **Major Responsibilities:** **Training Design & Delivery** - Lead the end-to-end design and delivery of training programs for Workday enhancements, process changes, and digital capability rollouts , developing and executing training in line with the approach and standards set out in the Global Workday Learning Strategy and Rollout Training Methodology. - Design and conduct training needs assessments ahead of every major rollout, building on the Change Management Specialist's stakeholder impact assessments, with a consistent methodology identifying what each user group needs, in what format, and by when. - Create a range of training assets appropriate to audience and context , job aids, quick reference guides, process guides, facilitator guides, and e-learning content , establishing reusable templates and standards. - Facilitate live and virtual training sessions for P&C and non-P&C users across the organization, adapting delivery style for different audiences and contexts. - Build an evaluation framework to measure training effectiveness through feedback, assessment, and post-training adoption data, iterating on content and delivery based on findings. - Establish and maintain a centralized training library, creating the structure and governance to keep materials current as systems and processes evolve. **Partnership & Knowledge Management** - Partner closely with the Change Management Specialist to ensure training design is grounded in real stakeholder readiness and impact findings, and coordinate on rollout timing and sequencing. - Track training completion and content-effectiveness metrics, feeding into the team's broader adoption reporting. - Build the team's training capability through reusable templates, toolkits, and standards applied across all P&C transformation projects. - Conduct post-implementation reviews on training effectiveness, using findings to improve future delivery. - Stay current on Workday training approaches and adult learning principles. **Job Requirements:** **Work Experience** - 3–5 years of experience in training/learning & development, ideally including system rollouts or process change contexts. - Experience building training tools, templates, or frameworks. - Solid working knowledge of Workday from an end-user or training perspective is a strong advantage. - Instructional design background or certification is an advantage. - Experience in a complex, matrixed organization preferred. - Experience creating microlearning content for adult learners and/or working with tools like Articulate 360, Adobe Suite, Moodle, or equivalent. **Demonstrated Skills and Competencies** - Instructional design capability: able to assess needs, build practical learning materials, and adapt content for different roles, formats, and audiences. - Confident facilitator of live and virtual sessions for diverse groups. - Clear and adaptable communicator across audiences. - Data-aware: able to define training effectiveness metrics, interpret findings, and recommend action. - Well-organized and able to manage multiple concurrent workstreams without losing detail. **Working Environment:** - Standard office working environment with the ability to work remote 2-3 days per week. - This role is open to candidates located and with the right to work in Kenya, Lebanon, and Colombia. ## Skills ### Required - Instructional design - Workday - Adult learning principles - Training delivery - Project management ### Nice to have - Articulate 360 - Adobe Suite - Moodle --- Source: [Apply at theirc.wd1.myworkdayjobs.com](https://theirc.wd1.myworkdayjobs.com/en-US/External_Careers/job/Nairobi-IHUB-Kenya/P-C-Operations-Training-Specialist_JR00005527?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)