# Registered Pharmacy Technician

**Company**: Express Scripts Canada
**Location**: Mississauga, ON
**Work arrangement**: onsite
**Job type**: full-time
**Salary**: $26 - $32.00
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Mississauga-ON/Registered-Pharmacy-Technician---Express-Scripts-Canada_26013891?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8eaca855-403

## Description

We are seeking a Registered Pharmacy Technician to support the day-to-day operations of the Mississauga Pharmacy operation.

As a Registered Pharmacy Technician, you will be accountable for processing prescriptions refills, entry of patient care information into Kroll and taking action on member requests.

**Essential Functions:**

- Accurately process prescriptions through Kroll including third party adjudication and rescheduling of next fill

- Answer questions and/or resolve customer issues according to Ontario College of Pharmacist’s regulations

- Fax and call renewal requests to doctors and maintain member communications channels

- Responding to audit/Recall requests from private and government insurance plans

- Support auto notification and call members for upcoming refills and renewals

- Ensure accurate and complete documentation is entered into the appropriate systems

- Manage team mailboxes/e-mails

- Aid in management assigned tasks and projects

- Work collaboratively with other Registered Technicians, Member Advisors and Supervisors

- Replenishing and maintaining Kirby supplies

- Purchasing, receiving, and maintaining prescription‑related inventory

- Receiving medication orders and completing invoice processing

- Packaging and shipping medications in accordance with regulatory and company standards

- Performing inventory adjustments and medication inventory counts

- Supporting end‑of‑month inventory and operational reconciliation activities

**Qualifications:**

- Registered Pharmacy Technician licensed in Ontario

- Excellent written, verbal and oral communication skills

- Team player with the ability to work independently

- Knowledge of healthcare/pharmacy, medical supplies & equipment and claims processing

- Bilingualism (French & English) is an asset

- Strong customer service focus

- Computer literate, possessing intermediate skills in MS Office (Word, Excel, Outlook)

- Proficient in Kroll software

- Strong interpersonal skills with ability to work independently with minimal supervision

- Flexible to situations and adaptable to change

- A thorough understanding of quality assurance and delivery of service excellence

- Excellent organizational skills, effective time management, and the ability to shift priorities

- Demonstrates initiative and displays self-motivation

- Ability to analyze, problem-solve and mediate difficult situations

- Results-oriented paying attention to detail

- Ability to multi-task

- Accuracy in Data Entry is mandatory

**What We Offer:**

- Competitive compensation, benefits and pension plan

- Career development and advancement opportunities

- A culture that celebrates innovation and collaboration

- Flexible work options and wellness programs

## Skills

### Required
- Kroll software
- MS Office
- customer service
- communication skills
- problem-solving

### Nice to have
- French

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Source: [Apply at cigna.wd5.myworkdayjobs.com](https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Mississauga-ON/Registered-Pharmacy-Technician---Express-Scripts-Canada_26013891?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)