# Director Client Growth (d/f/m)

**Company**: DEPT®
**Location**: Berlin, Hamburg
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Consulting

**Apply**: https://job-boards.greenhouse.io/dept/jobs/8141628?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8e926b15-b2f

## Description

Client Director (d/f/m) Berlin, Hamburg hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data.

This role is part of our Experience & Engineering team in Germany. We combine technology and experience design to create emotive yet conversion-focused ideas, products, and campaigns at scale and speed. Our specialty is digital experiences and communication that change perceptions and shape new behaviours to make a difference in the market.

For our team in Hamburg or Berlin we are looking for a Client Director (div/f/m) who will look after our accounts with a high degree of pro-activeness, empathy, strategic thinking and communication skills.

### What You'll Do:

- You are a business accelerator for our clients and us

- You have overall responsibility for the client, which means you are responsible for the success of the collaboration and the expansion of the sales volume

- You are a connector and able to manage and lead a senior DEPT® team on the client

- In addition you monitor the performance of the customer's products and KPIs (e.g. data dashboards), taking measures for optimization if required

- You are responsible for the client satisfaction

- You pro-actively initiate and drive strategic and sustainable customer development through appropriate formats and have a significant influence on the company's growth

- Being familiar with clients business goals and pain points in order to adapt offers to the customer's goals are further areas of responsibility that you will have

- You will gain an overview of your clients' stakeholder landscape and maintain a regular exchange with relevant stakeholders on the client side, our management, the experts and project managers as well as other DEPT® business units (if relevant for the existing account setup)

- You know how to ask the right questions at the customer and thus open up new business areas

- You will also give individual client presentations and hold regular quarterly and annual planning meetings so that nothing stands in the way of achieving client goals

- You present work internally and externally

### What You Bring:

- You have many years of professional experience in managing global accounts in the field of digital experience and technology, with seven-figure annual budgets and higher

- You have experience in managing and facilitating international and cross functional internal teams on your clients

- You’re driven by insights and analyses and build your strategies comprehensively and logically on them

- You have a very good understanding of digital experience mechanisms

- You enjoy providing strategic advice to clients and are successful at selling your expertise profitably

- You bring previous experience having worked with agencies, with tech agencies as a plus

- You are enthusiastic about current digital industry discussions and trends

- You have experience with technology environments and possess a high level understanding of Platform and UX and UI Design

- You are able to present your complex strategic ideas clearly on slides

- Can give clear instructions for future actions because you have a very good understanding of reporting and analysis

- Professional working proficiency in German with excellent English skills, capable of working with clients in German

### We Offer:

- Flexible, hybrid working policy (1-2 days at the office, depending on location)

- Company pension scheme

- €50 personal monthly allowance via our dedicated benefits apps for use across daily expenses and lifestyle perks

- Lease bike options / JobRad and 25% subsidy for the Deutschlandticket

- Occasional breakfast/lunch at the office, Smoothie Tuesdays

- Stay happy and healthy with a contribution to your health through the OpenUp platform

- Future Bens

- Exclusive access to sustainable, healthy products at attractive deals

- Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations

- A reputation for doing good

- Awesome clients

- The opportunity for possibility

## Skills

### Required
- digital experience
- technology
- strategic thinking
- communication skills
- data analysis
- Platform and UX and UI Design
- German
- English

### Nice to have
- tech agencies
- insights and analyses

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/dept/jobs/8141628?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)