# Senior Project & Programme Manager **Company**: JLL **Location**: Hong Kong, SAR, China **Work arrangement**: onsite **Experience**: senior **Job type**: full-time **Category**: Consulting **Industry**: Real Estate **Apply**: https://jll.wd1.myworkdayjobs.com/en-US/jllcareers/job/Hong-Kong-SAR-China/Senior-Project---Programme-Manager_REQ546894?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_8e8cef00-1c2 ## Description Joining a high-performing regional account-based JLL team, the Senior Project & Programme Manager will work as part of a dedicated team managing the end-to-end delivery of a single, large-scale, multi-floor refurbishment and restacking project in Hong Kong. The role reports directly to the on-account Project Director, who is the lead person responsible for delivering the Hong Kong project. The focus of the Senior Project & Programme Manager will be hands-on delivery and leadership of this flagship project, ensuring strict adherence to scope, schedule, budget, safety, and quality , while managing complex stakeholder, vendor, and internal Client dynamics within a live, high-profile office environment. You will be responsible for leading specific project workstreams, ensuring coordination and integration across the project programme. **General Responsibilities** - Involved in strategic discussions leading up to project CapEx approval. - Full lifecycle delivery of the multi-floor refurbishment project from design through to handover. - Management of and coordination with all external consultants, contractors, and vendors appointed to the project. - Coordinate closely with internal Client functions including Sourcing, Workplace Design, IT, Security, Legal, and Finance, plus others. - Ensure delivery is compliant with Client governance and JLL key performance indicators. - Actively drive project procurement and enforce contract performance across all parties. - Participate in and chair weekly project meetings and ensure timely distribution of accurate minutes. - Contribute to and produce detailed monthly reports covering safety, program, budget, risk, cash flow, and profitability. - Act as primary point of escalation for project issues, risks etc. - Drive HSE behaviours and compliance - Liaise with Hong Kong statutory authorities and building management for permits and approvals. **Key Result Areas:** - **SUCCESSFUL DELIVERY** + Implement site-specific Safety and Environmental Plans compliant with HK regulations and Client standards. + Manage contractual and commercial risk across multi-million-dollar vendor packages. + Establish project-specific organization structure aligned with Client governance. + Maintain a master programme with critical path milestones, phased work and interdependencies. + Partake in project budget control workshops, working with the consultant team to track, forecast, and report variances weekly. + Lead value engineering and constructability reviews to optimize cost and timeline without compromising quality. + Administer contracts professionally to protect Client and JLL interests. + Ensure quality control systems are embedded and Client satisfaction surveys are conducted post-handover per floor. + Utilize JLL and Client technology platforms for real-time project tracking and reporting. - **BUSINESS OUTCOMES** + Develop relationships with other business lines within Client and JLL organisations with the aim of encouraging collaboration. + Represent JLL as trusted advisor to senior Client stakeholders throughout project duration. + Support pursuit of industry awards for project excellence in Hong Kong/APAC region. + Provide lessons learned and case studies to enhance Client and JLL’s regional project delivery playbook. - **LEADERSHIP** + Represent the PMO and project team through professionalism and delivery excellence. + Be recognised as key project personnel by the Client and by internal teams, liaising and coordinating with other JLL functions based on-account (i.e. FM/Operations, Workplace Design etc.) + Model JLL values and foster a culture of accountability, collaboration, and innovation. + Coach junior staff and delegate effectively to build team capability. - **PERSONAL EFFECTIVENESS** + Maintain rigorous personal and team performance standards under dedicated deadlines. + Collaborate with JLL regional leadership to resolve escalated issues swiftly. + Seek advice and collaborate with other senior staff in exploring solutions to problems and areas of risk that arise. + Make decisive, data-driven decisions to keep project on track. - **RELATIONSHIP BUILDING** + Build trust with Client executives, building management, and external partners. + Maintain JLL’s reputation as a reliable, transparent, and results-driven delivery partner. + Promote open, constructive and collaborative relations with superiors, subordinates, peers and clients. - **COMMUNICATION** + Communicate project status clearly and frequently to all levels , from frontline teams to C-suite. + Listen actively, respond promptly, and lead by example in all interactions. + Conduct post-completion review to capture successes and improvement areas for future projects. **Additional Requirements for This Role** - Minimum 10-15 years’ experience in large-scale commercial fit-out or base-build projects in Hong Kong. - Proven track record delivering high-value projects within occupied Grade A towers. - Strong familiarity with HK Building Department regulations, fire safety codes, and building management protocols. - Fluent in English and Cantonese required. - Experience using technology systems and software. - Ability to navigate complex stakeholder matrices in global financial institution environments. - Willingness to visit site during construction, for which time in lieu will be given. For more fresh new jobs, check out [yubhub.co](https://yubhub.co/). ## Skills ### Required - Project Management - Construction Management - Stakeholder Management - Contract Management - Risk Management - HSE Compliance - Budget Control - Quality Control - Communication - Leadership - Cantonese --- Source: [Apply at jll.wd1.myworkdayjobs.com](https://jll.wd1.myworkdayjobs.com/en-US/jllcareers/job/Hong-Kong-SAR-China/Senior-Project---Programme-Manager_REQ546894?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)