# Kundenempfang/Concierge (m/w/d) – Porsche Zentrum Köln

**Company**: Porsche Zentrum Köln
**Location**: Köln
**Work arrangement**: onsite
**Experience**: entry
**Job type**: full-time
**Category**: Sales
**Industry**: Automotive

**Apply**: https://jobs.porsche.com/index.php?ac=jobad&id=19925
**Canonical**: https://yubhub.co/jobs/job_8e8a2e71-72f

## Description

Opening. This role is responsible for providing exceptional customer service and creating a welcoming atmosphere for our customers.

## What you'll do

As a Kundenempfang/Concierge, you will be the first point of contact for our customers and will be responsible for ensuring their needs are met.

- You will be responsible for greeting and welcoming our customers, answering their queries and providing them with information about our products and services.

- You will be responsible for managing our customer database and ensuring that all customer interactions are recorded and updated.

## What you need

- You will need to have excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.

- You will need to have a strong understanding of our products and services, with the ability to provide accurate and up-to-date information to customers.

- You will need to be able to work in a fast-paced environment, with the ability to multitask and prioritize tasks effectively.

## Skills

### Required
- customer service
- communication
- interpersonal skills

### Nice to have
- product knowledge
- database management