# Intern, Driver Operations

**Company**: Grab
**Location**: Singapore
**Job type**: internship
**Category**: Operations
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/Grab/744000161052690-intern-driver-operations?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/intern-driver-operations-8e7efce9-054/

## Description

Grab is Southeast Asia's leading superapp, providing various services including food delivery, financial management, and transportation.

As a Driver Operations Intern, you will support driver recruitment, onboarding, and daily operations across assigned portfolios, with Business First Class rides as your initial focus.

**Responsibilities**

- Coordinate driver- and fleet-partner onboarding, activation, and operational readiness across assigned portfolios.

- Engage partners to clarify requirements, resolve routine issues, and document follow-up actions.

- Pull, validate, clean, reconcile, and analyse portfolio data from approved dashboards, spreadsheets, and internal systems.

- Present updates on trends, gaps, causes, risks, and recommended actions.

- Monitor daily booking allocation and driver readiness for Business First Class rides.

- Coordinate shift handovers and provide task-specific guidance to temporary or BPO staff.

- Use AI and digital tools to improve data analysis, reporting, documentation, and recurring workflows.

**Qualifications**

- Demonstrated ability to extract data from dashboards, spreadsheets, or internal data tools to support operational decisions.

- Working knowledge of Google Sheets or Microsoft Excel, including lookups, pivot tables, filtering, data validation, and basic data reconciliation.

- Experience in analysing operational data, identifying trends and causes, and translating findings into practical recommendations.

- Ability to balance multiple tasks simultaneously, coordinate follow-ups, and communicate blockers promptly.

- Experience in event planning, event coordination, or staffing.

- Experience using AI tools to support data analysis, reporting, documentation, or workflow improvement.

**Benefits**

- Comprehensive Medical Insurance

- Leave Entitlement

- Flexible Work Arrangements

- Community Involvement

- FlexWork arrangements

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Google Sheets
- Microsoft Excel
- data analysis
- operational management
- event planning

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Grab/744000161052690-intern-driver-operations?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)