# Product Operations Manager, Crypto

**Company**: Robinhood
**Location**: New York, NY
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $102,000-$120,000 USD
**Category**: Operations
**Industry**: Finance

**Apply**: https://job-boards.greenhouse.io/robinhood/jobs/8089302?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8e7c2709-744

## Description

Join us in building the future of finance. Our mission is to democratize finance for all.

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers.

The Crypto Operations team at Robinhood is dedicated to delivering an excellent end-customer experience and mitigating firm risk while supporting cutting-edge crypto products. As a Product Operations Associate, you will play a crucial role in ensuring the smooth operation of our crypto products and future launches. You will lead cross-functional projects designed to improve Robinhood’s operational efficiency and readiness.

Responsibilities:

- Support and refine operational processes supporting Robinhood’s crypto products, ensuring they are efficient, scalable, and compliant with applicable laws and regulations.

- Collect, prioritize, and communicate product-related challenges to be considered by product and engineering in future development.

- Partner with Product Managers to own and execute tasks cross functionally.

- Leverage AI tools to optimize processes across workflows.

- Support product operations workflows, including routine and ad-hoc responsibilities, such as customer communications, language translations, pricing comparisons and product remediations.

- Serve as a liaison between operations and customer-facing teams, ensuring that support teams are equipped with the tools, training, and context needed to provide high-quality service to crypto customers.

- Identify process gaps, pain points, and inefficiencies across the crypto product lifecycle,and implement improvements through automation, enhanced tooling, or revised procedures.

- Monitor and analyze operational metrics to ensure processes are performing as expected, and lead cross-functional efforts to address any issues or optimize performance.

Requirements:

- Bachelor’s degree or equivalent practical experience.

- 3+ years of experience in crypto product operations, crypto operations, or a related field.

- Deep understanding of cryptocurrency markets, blockchain technology, and the evolving regulatory landscape.

- Strong organizational and project management skills, with the ability to drive complex initiatives independently across teams and global time zones.

- Experience leveraging AI tools to optimize workflows across the business.

- Strong attention to detail paired with a proactive, risk-aware mindset and a bias toward problem-solving and execution.

- Resourcefulness and agility in fast-paced, entrepreneurial environments.

- Excellent communication and interpersonal skills.

Benefits:

- Challenging, high-impact work to grow your career.

- Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.

- Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.

- Lifestyle wallet , a highly flexible benefits spending account for wellness, learning, and more.

- Employer-paid life & disability insurance, fertility benefits, and mental health benefits.

- Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!

- Exceptional office experience with catered meals, events, and comfortable workspaces.

Base Pay Range: $102,000-$120,000 USD

## Skills

### Required
- crypto product operations
- blockchain technology
- project management
- AI tools
- communication

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/robinhood/jobs/8089302?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)