# Online Distribution Coordinator

**Company**: NEXT
**Location**: Pontefract, West Yorkshire
**Work arrangement**: onsite
**Job type**: full-time
**Salary**: c£31,900 - £34,400
**Category**: Logistics & Supply Chain
**Industry**: Retail

**Apply**: https://ekeq.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/job/78204?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/online-distribution-coordinator-8e6a9dfe-cf0/

## Description

Join the Online Distribution team at NEXT in their flagship warehousing hub in South Elmsall as an Online Distribution Coordinator. You will play a crucial role in ensuring customers receive their orders on time by overseeing and driving the performance of internal distribution processes and third-party carrier networks.

**Responsibilities**

- Monitor and drive carrier performance: Track, analyse, and act upon daily, weekly, and seasonal operational KPIs to safeguard customer delivery standards and achieve the best success rates for UK parcel deliveries.

- Evaluate on-site operations: Visit NEXT warehousing complexes and third-party carrier sites across the UK to understand workflows, investigate bottlenecks, and address operational issues first-hand.

- Deliver continuous improvement: Review end-to-end distribution data to identify operational strengths and weaknesses, recommending and supporting corrective actions where needed.

- Support network projects: Apply day-to-day operational insight and carrier knowledge to help successfully deliver new project rollouts across the evolving network.

- Collaborate across teams: Build effective partnerships with internal distribution teams, senior managers, and external logistics partners to keep operations running smoothly.

**Requirements**

- Strong data skills: Confidence working with figures and reports, working closely with the data team to spot key trends, extract insights, and turn this into actionable tasks and process improvements.

- A problem-solving, inquisitive mindset: Naturally curious and ready to challenge the status quo, asking the right questions to find better ways of doing things.

- Clear, positive communication: The ability to build genuine, productive working relationships with people at all levels, both inside NEXT and across the third-party carrier network.

- Organisational focus: Exceptional attention to detail and a methodical approach to managing priorities, reports, and site visits in a fast-moving setting.

- Adaptability and a can-do mindset: A flexible, self-motivated attitude towards operational demands, including an openness to occasional unsociable hours when the operation requires it. You'll also need a full, clean driving licence.

- Relevant background: Previous exposure to a warehousing, distribution, logistics, or supply chain environment is beneficial, alongside a proactive approach to solving problems.

- AI and process improvement: Any practical experience using AI tools or technologies to streamline workflows and improve processes would be a strong plus.

**Benefits**

- Sharesave scheme

- 25% off most NEXT, MADE, Lipsy, Gap, and Victoria's Secret products

- Generous bonus scheme for many roles

- Restaurants with great food at amazing prices

- Access to fantastic discounts at Staff Shops

- Free on-site parking

- 10% off most partner brands & up to 15% off Branded Beauty

- Hot deals and exclusive offers from over 3,500 retailers through the online benefits platform

- Financial Wellbeing - Save, track, and enhance financial wellbeing

- Apprenticeship - Grow and develop on the job whilst gaining a qualification

- Support Networks - Access to Network Groups to empower and celebrate each other

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## Skills

### Required
- data analysis
- problem-solving
- communication
- organisational skills
- adaptability
- driving licence

### Nice to have
- AI tools
- process improvement
- warehousing
- distribution
- logistics
- supply chain

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