# Staff/ Senior Solutions Engineer (CN)

**Company**: Airwallex
**Location**: Shenzhen
**Experience**: staff
**Job type**: Full time
**Category**: Engineering
**Industry**: Finance

**Apply**: https://jobs.ashbyhq.com/airwallex/b1525987-0d8b-4156-aa0b-d62de347f2db?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8e01d309-e8b

## Description

## About the Role

As a Staff/Senior Solutions Engineer at Airwallex, you will collaborate closely with our Engineering, Product, and Sales teams to ensure our partners enjoy a world-class, end-to-end customer experience. Your focus will be on working with our partners to realise their full potential through the adoption of Airwallex products that drive their growth and success.

## Responsibilities:

- Work with account executives to design solutions that solve critical business challenges for our clients throughout the pre-sales, solution design, and implementation processes.

- Develop proof of concept applications built on top of Airwallex, present technical demonstrations, and help clients visualise the successful target state.

- Identify and troubleshoot technical issues and ensure client's integration follows best practice guidelines to create the best developer experience.

- Provide strategic insights to internal product teams on areas of improvement to the implementation process that can reduce time to go live, remove internal and/or client friction to accelerate time to transaction.

- Take ownership of outstanding deliverables in the end-to-end project delivery lifecycle and ensure they are captured per the project plan.

## Requirements:

- Bachelor's degree in a STEM discipline, with strong academic achievements.

- 5+ years of experience working in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, IT consultant, etc.

- Strong problem-solving mindset, comfortable working with customers, partners, and engineering teams to develop new products and solutions.

- Understand at least one of the major programming languages (PHP, Ruby, Python, JavaScript, Java, etc.).

- Experience integrating RESTful APIs into web applications.

## Preferred Qualifications:

- Knowledge of the payments domain/financial services will be advantageous.

- Prior experience working on integrations with major accounting platforms such as Xero, NetSuite, Fusion Cloud, and QuickBooks on various use cases.

- Passionate about learning and actively seeks out knowledge.

- Ability to work independently and confidently to develop a path forward with customers under ambiguous circumstances.

- Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles.

- Strong organisational/time management skills and the ability to juggle competing priorities while working with multiple opportunities and customers.

- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.

## Skills

### Required
- problem-solving
- RESTful APIs
- programming languages (PHP, Ruby, Python, JavaScript, Java)

### Nice to have
- payments domain
- financial services
- Xero
- NetSuite
- Fusion Cloud
- QuickBooks

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/airwallex/b1525987-0d8b-4156-aa0b-d62de347f2db?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)