# Manager, Ocean Operations

**Company**: Flexport
**Location**: Phnom Penh, Cambodia
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/flexport/jobs/7748254
**Canonical**: https://yubhub.co/jobs/job_8df7250e-ca7

## Description

## About the Role

The Manager, Ocean Operations will play a critical part in making Flexport's mission to make global trade easy for everyone a reality. This role involves working with a team of motivated operations experts to navigate the complex world of freight forwarding and establishing a world-class operating team.

## Key Responsibilities

- Hire, coach, and build a team of 5-10 people responsible for the end-to-end movement of ocean freight shipments within a regional network (both imports and exports).

- Represent Flexport's value proposition by recommending supply chain solutions for new clients and opportunities to the account management team.

- Ensure the highest standard of Flexport quality by implementing the right processes and metrics for shipments to move 'on-time' and resolving exceptions quickly and appropriately.

- Design a scalable operational infrastructure and procedures to ensure the team delivers the highest levels of efficiency and productivity for customers.

## Qualifications

- Bachelor's degree in logistics, supply chain, business, or related fields.

- Minimum 7+ years of experience in logistics, freight forwarding, supply chain, or ocean carrier operations.

- 2-3 years of leadership experience.

- Very good knowledge of ocean export & import rules & regulations in Cambodia.

- Thorough understanding of both FCL and LCL business.

- Good communication skill, efficiency in time management, high accuracy, and patience and problem-solving skill.

- Good communication of written and spoken English. Chinese is a plus.

## What You Will Learn

- How to work cross-functionally to execute quickly and build a new organization, optimizing for scale and efficiency.

- How to motivate teams and lead performance in an ambiguous environment, research, and implement operational hypotheses.

## Skills

### Required
- logistics
- supply chain
- freight forwarding
- ocean carrier operations
- team management
- communication
- problem-solving
- time management
- accuracy