# Integrated Services Administrator

**Company**: Haringey GP Federation
**Location**: London
**Job type**: temporary
**Salary**: £28939.28
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://www.jobs.nhs.uk/candidate/jobadvert/U0002-26-0048?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8de9eacb-a64

## Description

The Integrated Services Administrator role is part of the Federations Integrated Services team, which delivers a range of services on behalf of member practices.

The administrator is a crucial role enabling the smooth working and delivery of services for the organisation.

Key responsibilities:

- Act as the first point of contact for patients, clinicians, member practices, partner organisations and other stakeholders

- Manage shared service inboxes, telephone messages and incoming correspondence

- Provide patients with clear and accurate information about appointments and service processes

- Book, amend and cancel patient appointments

- Maintain accurate appointment books and clinic schedules

- Support the effective use of clinical capacity by monitoring waiting lists, outstanding bookings, cancellations and Did Not Attend outcomes

The role requires:

- Education up to A-Level or equivalent

- GCSE in Maths and English

- Previous experience working in a busy office setting

- Experience of being the first point of contact for services

- Experience of communicating to patients or customers over the phone or face to face

The salary for this fixed-term, part-time role is £28,939.28 per annum, pro-rata for 3 days per week.

## Skills

### Required
- administration
- communication
- organisation

### Nice to have
- clerical experience in Primary Care

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Source: [Apply at jobs.nhs.uk](https://www.jobs.nhs.uk/candidate/jobadvert/U0002-26-0048?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)