# Portfolio Leader

**Company**: Salesforce
**Location**: Gurgaon
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/India---Gurgaon/Director--Solutions-Builder--Builder-Portfolio-Leader-_JR366109?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8dd1b42a-06f

## Description

Salesforce is hiring a Portfolio Leader to directly manage and grow a team of technical AI specialists deploying Agentforce solutions inside complex customer environments.

This is a hands-on leadership role for someone who can drive engineering excellence while operating at the executive level. You will lead a blended delivery team made up of two specialist functions: Forward Deployed Engineers (Technical Builders - who design, build, and deploy AI Agents directly in customer environments) and Deployment Strategists (Strategic Builders - customer-facing advisors who shape AI strategy, define use cases, and drive adoption).

**The Experience**

- Delivery Team Coordination: You own the capacity planning, talent acquisition, and staffing that ensures your cross-functional squads have the horsepower to deploy Agentforce at enterprise scale.

- AI-Augmented Leadership: Your team ships solutions using a best-in-class suite of AI tools (Cursor, Claude, and Salesforce coding products like Vibes).

- Direct Product Influence: You stand at the center of the product feedback loop. Partner directly with the Product and Engineering organizations on pilot programs and beta rollouts, turning raw field insights from high-stakes deployments into features on the Agentforce core roadmap.

**What You'll Actually Be Doing**

- Scale Elite Talent: Recruit, mentor, and develop the next wave of Technical and Strategic Builders.

- Maintain Operational Velocity: Monitor key delivery metrics, coach your teams on optimization, and run hard on complex customer escalations.

- Ultimate Technical Authority: Serve as the final technical escalation point for your portfolio.

- Guide Enterprise Implementations: Unblock complex data readiness, tool integration, and multi-agent orchestration challenges.

- Drive Agentic Adoption: Build and anchor strong executive-level relationships within your customer portfolio, ensuring flawless Agentforce activation, rollout, and sustained production value.

- Accelerate Portfolio Performance: Operationally run your account portfolio with engineering rigor - monitoring health, delivery velocity, and core consumption metrics to accelerate progress toward customer business outcomes.

- Cross-Functional Alignment: Partner lock-step with Services, Account Success, and Product teams to help enterprises activate and consume Agentforce quickly, moving customers from pilot to production at hyper-speed.

**You're Our Person If...**

- Advanced Technical Depth: 15+ years of Technical background with recent deep architectural understanding of AI, LLMs, and the Salesforce ecosystem.

- You Have Proven Leadership: 3+ years of direct people management or high-impact technical leadership steering cross-functional engineering or technical teams.

- You Own the Agentforce & Data Cloud Blueprint: You possess direct, hands-on experience architecting or deploying Salesforce Data Cloud and the Agentforce platform.

- You Lead with an Enterprise Customer Focus: Strong background navigating high-touch customer strategies at a Global level, paired with exceptional executive-level communication and influence skills.

- You Have a Ship-It Mindset: Exceptional problem-solving instincts, extreme resourcefulness, and a "get-things-done" demeanor.

**Even Better If...**

- Hands-on experience building multi-agent systems, prompt engineering pipelines, or deterministic AI guardrails.

- Familiarity with cloud data platforms (Snowflake, Databricks, BigQuery) and enterprise data pipelines.

- Relevant Salesforce certifications (Advanced Admin, Service Cloud, Data Cloud, Sales Cloud, or Agentforce Specialist).

**Benefits**

- Unleash Your Potential: When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best.

## Skills

### Required
- AI
- LLMs
- Salesforce ecosystem
- enterprise software implementation
- data modeling
- API integration
- AI deployments
- leadership
- team management

### Nice to have
- multi-agent systems
- prompt engineering pipelines
- deterministic AI guardrails
- cloud data platforms
- enterprise data pipelines
- Salesforce certifications

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/India---Gurgaon/Director--Solutions-Builder--Builder-Portfolio-Leader-_JR366109?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
