# Customer Assistant

**Company**: Sainsbury's Supermarkets Ltd
**Location**: Alnwick, Northumberland
**Work arrangement**: onsite
**Job type**: part-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://hdhe.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/400096321?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/customer-assistant-8dcf287d-28d/

## Description

We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Alnwick, Northumberland. The role involves providing excellent customer service, supporting colleagues, and maintaining a clean and tidy store environment.

**Job Responsibilities:**

- Provide thoughtful, friendly, and helpful service to customers

- Assist customers with queries and resolve issues promptly

- Maintain a clean and tidy store environment, including shelves and stock areas

- Support colleagues during busy periods

- Use digital tools to enhance customer experience and perform tasks efficiently

- Develop knowledge of products, services, and promotions to make recommendations to customers

**Requirements:**

- Friendly and welcoming demeanor

- Ability to work in a fast-paced, physical environment

- Team player with a willingness to support colleagues

- Flexible and open to working across the store

- Confident in using digital tools and technology

- Attention to detail and ability to maintain a clean workspace

**Benefits:**

- Discount card with 10% off at Sainsbury's, Argos, Tu, and Habitat

- Holiday entitlement based on hours worked

- Enhanced Family Leave policies

- Pension and life cover with employer matching

- Share schemes and other retail savings

- Physical and mental wellbeing programs

**Contract Details:**

- Part-time role with 12 hours per week

- Fixed-term assignment until 01/02/2027

- Availability required on Sundays, Wednesdays, Thursdays, Fridays, and Saturdays

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## Skills

### Required
- customer service
- digital literacy
- teamwork
- communication

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