# Medical Assistant

**Company**: Evernorth Direct Health
**Location**: West Palm
**Experience**: senior
**Job type**: full-time
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Clinic---Pbcso---West-Palm/Onsite-Medical-Assistant--Evernorth-_26011508?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8daa6884-4be

## Description

We are seeking an experienced, compassionate, and highly motivated Medical Assistant to join our team at Evernorth Direct Health, a clinic located in West Palm. As a Medical Assistant, you will play a crucial role in supporting both front and back-office operations while helping create an exceptional patient experience.

**Why Join Us?** We offer a range of benefits, including:

- PTO and paid holidays off

- Annual bonus opportunities

- Paid CPR and CE opportunities

- Collaborative, team-focused healthcare environment

- Opportunities to build meaningful relationships with patients through continuity of care

- Use of both clinical and administrative skills

- Participation in health promotion and wellness initiatives

- Cross-training and professional development opportunities

- Being part of an organisation committed to improving healthcare delivery

**Clinical Responsibilities:**

- Obtain patient histories and document information accurately in the electronic health record (EHR)

- Measure and record vital signs

- Assist providers during examinations and treatments

- Perform CLIA waived POC testing and maintain compliance standards

- Administer medications and vaccines as directed

- Perform phlebotomy and specimen collection when appropriate

- Prepare and stock examination rooms

- Clean, disinfect, and sterilise equipment according to established protocols

- Review provider instructions and educational materials with patients

**Patient Experience & Administrative Responsibilities:**

- Welcome patients and create a positive, professional first impression

- Verify eligibility, coverage, and required documentation

- Schedule appointments and coordinate patient care services

- Answer incoming calls and assist patients with questions or concerns

- Accurately relay messages and coordinate communication with providers and staff

- Provide timely and courteous responses to provider and patient inquiries

- Support wellness events and health promotion activities as needed

**Team Collaboration:**

- Participate actively in staff meetings and training sessions

- Assist with onboarding and mentoring new team members

- Cross-train in additional services and workflows

- Demonstrate professionalism, accountability, and a commitment to high-quality patient care

**What We're Looking For:**

- Graduate of an accredited Medical Assistant programme

- Current BLS/CPR certification

- Minimum of 2-3 years of front and back office Medical Assistant experience

- Proficiency in phlebotomy

- Experience using Electronic Health Records (EHR)

- Strong organisational and time-management skills

- Excellent communication and customer service skills

- Reliable, dependable, and team-oriented

- Ability to work scheduled clinic hours

**Preferred Qualifications:**

- Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent certification

- Experience in primary care, occupational health, preventive medicine, or employer-sponsored health clinics

- Experience supporting wellness programmes and health screenings

- Bilingual English/Spanish skills are a plus

## Skills

### Required
- Medical Assistant
- Phlebotomy
- EHR
- BLS/CPR certification

### Nice to have
- Certified Medical Assistant (CMA)
- Registered Medical Assistant (RMA)
- Spanish

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Source: [Apply at cigna.wd5.myworkdayjobs.com](https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Clinic---Pbcso---West-Palm/Onsite-Medical-Assistant--Evernorth-_26011508?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)