# Product Manager: Customer Onboarding Experience

**Company**: Constructor
**Location**: Poland
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://apply.workable.com/j/0C95C9EE92
**Canonical**: https://yubhub.co/jobs/job_8da96b55-002

## Description

You are a technically fluent, customer-obsessed PM who gets energized by removing friction from developer workflows. You have a strong instinct for what makes integrations feel fast and safe, and you know how to balance developer needs with long-term product maintainability.

As the PM for Customer Developer Experience + Customer Data Integrations, you will own the end-to-end integration journey for Constructor's customers and SIs , from first setup through long-term adoption. Your north star is time-to-value: making it fast, correct, and reliable for any team to integrate with Constructor and start getting results.

Day-to-day, you will:

- Define and drive a roadmap that measurably reduces integration time, defects, and escalations.

- Improve integration correctness for key tracking flows (search → PDP → conversion, sponsored click tracking, etc.) by reducing common failure modes and adding robust validation and diagnostics.

- Build and evolve validation and debugging tooling that empowers customers, Solutions Engineers, and Customer Success to self-serve faster.

- Define clear support and capability boundaries to reduce high-visibility escalations and improve customer predictability.

- Partner with Engineering, Solutions/CS, and other Product teams to sequence work, de-risk launches, and ensure new capabilities ship integration-ready.

Requirements

- 3+ years of product management experience shipping developer-facing or integration-heavy products , such as SDKs, APIs, web tracking/instrumentation, data pipelines, or developer tooling.

- Demonstrated ability to reduce time-to-value or integration complexity in a B2B SaaS environment , with concrete, measurable outcomes.

- Technical fluency sufficient to reason credibly about event flows, browser/web constraints, attribution, versioning, breaking changes, and rollout risk , without needing to be an engineer.

- Track record of strong cross-functional collaboration: aligning Engineering, Customer Success, Solutions, and other Product teams on priorities and support boundaries.

- Comfort defining metrics and making decisions with imperfect data; experience building and reporting product health dashboards.

- Strong written communication , clear specs, integration guides, capability docs, and stakeholder updates.

Benefits

- Unlimited vacation time

- Competitive compensation package including stock options

- Fully remote team

- Work from home stipend

- Apple laptops provided for new employees

- Training and development budget for every employee, refreshed each year

- Maternity & Paternity leave for qualified employees

- Company sponsored US health coverage (100% paid for employee)

## Skills

### Required
- product management
- developer-facing products
- integration-heavy products
- SDKs
- APIs
- web tracking/instrumentation
- data pipelines
- developer tooling
- event flows
- browser/web constraints
- attribution
- versioning
- breaking changes
- rollout risk