# Risk Operations Analyst (Mandarin Speaking)

**Company**: Stripe
**Location**: Singapore
**Experience**: senior
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://job-boards.greenhouse.io/stripe/jobs/7994384?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8d9e2e58-6a0

## Description

## Job Summary

The Risk Operations team at Stripe is seeking an experienced Risk Operations Analyst to join our global fraud operations team. As a Risk Operations Analyst, you will be responsible for conducting onboarding, periodic risk reviews, and investigations related to fraud, supportability, and compliance requirements for Stripe's Greater China (GCN) users.

## Key Responsibilities

- Conduct unified risk reviews for Greater China users at onboarding; investigating and identifying fraud, compliance, and policy risks.

- Work directly with users and go-to-market teams to build context into business models, validate documentation, and assess supportability.

- Conduct periodic investigations on high-risk accounts to identify and mitigate fraudulent or other high-risk behaviors.

- Identify gaps in current systems, policies, and strategies, and recommend enhancements and process improvements to mitigate emerging risks and build for scale through a collaborative approach with stakeholders.

- Lead cross-functional projects to improve operational processes and tools to enhance detection and actioning of high-risk users.

- Investigate, mitigate, and remediate incidents related to fraud, compliance, or supportability risks.

## Requirements

- At least 4 years of experience conducting complex risk investigations.

- A minimum of 1 year of experience in leading risk-related projects or initiatives while effectively collaborating with cross-functional stakeholders.

- Experience using data to propose creative solutions to both tactical and strategic problems.

- Creative mindset, strong team orientation, and exceptional problem-solving capabilities.

- A willingness and ability to challenge the status quo and propose improvements.

- An aptitude for approaching challenges from the user's perspective while maintaining a pragmatic and solutions-oriented approach.

- Professional fluency in both written and verbal Mandarin communication.

## Nice to Have

- In-depth experience conducting risk assessments focused on either fraud, compliance, and supportability.

- Risk experience focused on APAC and Greater China, preferably in payments, e-commerce, or fintech.

- Experience working directly with users to fulfill document requests, onboarding, and risk requirements.

- Experience designing fraud/risk workflows, analyst tooling, and processes/procedural workflows.

- Strong proficiency using SQL to analyze data, drive insights, and create dashboards and visualizations.

## Skills

### Required
- risk analysis
- fraud investigation
- compliance
- Mandarin language
- data analysis
- problem-solving

### Nice to have
- SQL
- dashboard creation
- fraud risk assessments
- APAC and Greater China experience
- payments
- e-commerce
- fintech

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/stripe/jobs/7994384?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)