# Client Services Project Manager

**Company**: Epiq
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $80,000 - $100,000
**Category**: Legal
**Industry**: Legal

**Apply**: https://epiqsystems.wd503.myworkdayjobs.com/en-US/Epiq_Careers/job/USA-Overland-Park-KS-11880-College-Blvd-Suite-200/Associate-Technical-Project-Manager_R0035321?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8d904780-9fd

## Description

You will join Epiq, a values-driven community where integrity guides decisions, relentless service sets the bar, and they thrive on big challenges together. As a Client Services Project Manager, you will manage the full lifecycle of client-facing projects, ensuring alignment with client objectives, internal standards, and resource constraints.

**Project Leadership:**

- Manage projects from initiation through delivery by aligning with client objectives, internal standards, and resource plans, while translating client or court requirements into actionable solutions.

**Client Engagement:**

- Serve as a trusted liaison for client engagements, managing expectations, resolving issues, and supporting long-term success.

- Participate in consultative discussions and coordinate cross-functional support to ensure project alignment and integrated service delivery.

**Team Management:**

- Provide direct supervision, coaching, performance management, and professional development for assigned Project Managers and team members.

- Conduct performance evaluations, provide ongoing feedback, and address employee performance concerns in accordance with company policies.

**Process Improvement:**

- Support root cause analysis and continuous improvement by identifying and resolving recurring issues, incidents, and escalated events that impact operations, service quality, or client obligations.

- Contribute to refining standard operating procedures and best practices across all process improvement areas.

**Financial Oversight:**

- Manage project forecasting, budgets, billing, and reporting using Epiq-approved platforms, while ensuring fiscal responsibility and supporting business reviews through client health reports and status updates.

- Demonstrate adaptability to internal and external systems, leveraging project management technologies to streamline workflows and support project goals.

The compensation range for this role is $80,000 - $100,000 USD annually and may be eligible for an annual bonus.

## Skills

### Required
- project management
- client relationship management
- team leadership
- process improvement
- financial management
- Microsoft Office
- project management platforms

### Nice to have
- legal administration
- paralegal experience
- settlement experience
- data workflows
- document review processes

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Source: [Apply at epiqsystems.wd503.myworkdayjobs.com](https://epiqsystems.wd503.myworkdayjobs.com/en-US/Epiq_Careers/job/USA-Overland-Park-KS-11880-College-Blvd-Suite-200/Associate-Technical-Project-Manager_R0035321?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)