# Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

**Company**: Telstra
**Job type**: permanent
**Category**: Customer Service
**Industry**: Telecommunications

**Apply**: https://telstra.wd3.myworkdayjobs.com/en-US/Telstra_Careers/job/Telstra-Store-Emerald/Telstra-Retail--Customer-Service---Sales-Consultant_JR-10167730?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8d8124ef-6a0

## Description

As a Retail Sales Consultant, you're passionate about delivering exceptional customer service and transforming customers' telecommunications experiences.

You achieve this by providing an outstanding in-store customer journey and empowering customers to identify the products and services they need.

**What You'll Be Doing:**

- Deliver exceptional customer experiences, helping customers find the right products and services to suit their needs.

- Be the go-to tech expert, staying up-to-date with the latest gadgets and services, and offering informed guidance and solutions.

- Achieve and excel, using your consultative selling skills to meet and exceed sales targets and KPIs.

- Collaborate and contribute, working closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

**Salary and Benefits:**

- Generous discounts: enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.

- Leave options: take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.

- Training and career growth opportunities: access over 17,000 learning programs through LinkedIn Learning and take advantage of a range of development opportunities designed to build your skills and support your career growth.

- Flexibility: we offer flexible working hours and a supportive approach to parental leave – do it your way!

- Recognition and rewards: benefit from monthly performance rewards and a range of recognition programs to celebrate your success.

- Inclusive culture: join a diverse and inclusive team where everyone's unique perspective is valued and respected.

**Is It You We're Looking For?:**

- Great communication skills: you're a natural at connecting with people and making their day better.

- Solution-oriented approach: you enjoy thinking on your feet and tailoring solutions for each customer.

- Sales drive: you're motivated to achieve and exceed sales targets and KPIs.

- Passion for learning: you're eager to grow and develop your skills in a dynamic environment.

- Resilience and positivity: you have a can-do attitude, even when things get busy.

- Customer-facing experience: previous experience is a plus but not required – bring your enthusiasm and we'll teach you the rest!

## Skills

### Required
- customer service
- sales
- communication
- problem-solving
- teamwork

### Nice to have
- previous customer-facing experience

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Source: [Apply at telstra.wd3.myworkdayjobs.com](https://telstra.wd3.myworkdayjobs.com/en-US/Telstra_Careers/job/Telstra-Store-Emerald/Telstra-Retail--Customer-Service---Sales-Consultant_JR-10167730?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)