# Sales and Artistry Coordinator - Chicago **Company**: Charlotte Tilbury **Location**: Chicago, Illinois **Experience**: senior **Job type**: full-time **Salary**: $70,000.00 - $73,000.00 **Category**: Sales **Industry**: Beauty **Apply**: https://apply.workable.com/j/497EB70311?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_8d696f02-8c3 ## Description The Sales and Artistry Coordinator is responsible for representing Charlotte Tilbury in a large multi-retailer territory through sales, education, and artistry. The role involves overseeing the day-to-day operations of the Charlotte Tilbury account in both Department and Specialty stores, and achieving optimal financial results by maximizing top-line sales potential and ensuring superior service to customers. ### Responsibilities - Drive financial results in-store to meet and exceed plan, including Key Performance Indicators (KPIs) - Determine individual and team sales targets to meet and exceed plan - Communicate agreed targets and work with direct reports to identify and deliver sales objectives - Identify and execute key and incremental Eventing opportunities to drive brand awareness and engagement - Inspire and motivate CT door teams to drive sales - Participate in regional meetings, team conference calls, and regular touch bases to share best practices and create solutions to address business needs - Analyze business performance and proactively suggest improvement opportunities through artistry, education, and operations ### Customer Service - Lead by example to promote exceptional customer service and drive brand awareness in-store - Identify ways to improve Charlotte Tilbury service extending through retail employees via in-store support, training, and eventing - Manage customer queries, using sound judgment and a goal of achieving positive outcomes - Work collaboratively with the Education team to provide continuous, relevant, and effective training and development ### Team Development - Proactively anticipate staffing and support needs for driving sales - Create a positive, cohesive, cooperative team culture in-store - Facilitate high-impact trainings that include key in-store Retailer trainings - Create and maintain an atmosphere of open and positive communication, professionalism, and creativity through team meetings, trainings, and a collaborative leadership style ### Operations - Implement door development plans and schedule support to address business growth needs - Ensure that the counter is 'customer-ready' from open to close of business - Maintain the required inventory levels and accurate stock files; escalate inventory needs as directed by channel to optimize sales - Schedule to optimize coverage according to customer flow and business needs - Control store expenses within budget guidelines ### Store and Retail Partner Relationships - Establish and develop a cooperative and mutually respectful relationship with the entire store team - Maximize ROI by scheduling time in-store during peak business hours, including weekends - Build relationships that are meaningful through strong communication, reliability, and partnership ### Requirements - 2+ years of Beauty industry experience - 2+ years of Beauty retail management - Intermediate skills in MS Office, including MS Word, Excel, and Outlook - Excellent numerical and analytical skills - Ability to influence others - Excellent communicator, both written and oral ### Benefits - Base Salary Range: $70,000.00 - $73,000.00 - Generous staff discount to use on all products - Medical, dental, and vision benefits - Commuter Benefits (Pre-tax) - Flex Spending Account (FSA) - Employee Assistance Program (EAP) - 401(k) with Company match - Paid Time Off - Birthday PTO ## Skills ### Required - MS Office - numerical analysis - communication - influence - team management --- Source: [Apply at apply.workable.com](https://apply.workable.com/j/497EB70311?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)