# Systems Administrator Technician - TS/SCI with Polygraph

**Company**: GDIT
**Location**: Aurora, CO
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Salary**: $68,000 - $92,000
**Category**: IT
**Industry**: Technology

**Apply**: https://gdit.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/USA-CO-Aurora/Systems-Administrator-Technician----TS-SCI-with-Polygraph_RQ229721-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8d56b751-e03

## Description

We are GDIT, a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.

The Systems Administrator Technician supports and manages the responsibilities of the successful completion of all tasks in assigned projects. The primary responsibilities of our Systems Technicians are to maintain computers, voice, video, network, and server hardware equipment used to support IT services. They also provide installation, maintenance, and troubleshooting support of information systems applications and related peripheral hardware.

**Responsibilities:**

- Perform Service Operations and support Service Transition activities for IT infrastructure

- Maintain current technical knowledge to resolve complex issues requiring detailed systems and applications understanding

- Install, upgrade, repair, support customer baseline equipment and related devices

- Perform daily systems checks, datacenter walkthroughs for alerts/alarms, degradation of services or systems

- Troubleshoot, diagnose, isolate, and resolve system service failures to meet program resolution timelines

- Provide situational awareness to operations leadership and communicate incident ticket updates with managers, team members, service providers, customers, and stakeholders

- Update incident and change documentation, configuration management database (CMDB), knowledge articles, training resources, and other documentation

- Support non-standard surge services for special projects and high visibility activities as directed

- Collaborate with internal and external customers, agencies, and service providers

- Support incident, problem, change management resolution activities

- Provide process improvement recommendations and integrate support best practices

**Requirements:**

- Security Clearance Level: TS/SCI with Polygraph

- 1+ years of related experience

- Understanding of desktop computers, thin clients, servers, VoIP phones, video conferencing, cabling standards, installation, systems administration, testing equipment, and ITIL best practices

- Must possess appropriate and current DoD Information Assurance (IA) Certification

**Benefits:**

- 401K with company match

- Comprehensive health and wellness packages

- Internal mobility team dedicated to helping you own your career

- Professional growth opportunities including paid education and certifications

- Cutting-edge technology you can learn from

- Rest and recharge with paid vacation and holidays

## Skills

### Required
- Computer Hardware
- Information Systems
- Information Technology (IT) Systems
- ITIL best practices
- DoD Information Assurance (IA) Certification

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Source: [Apply at gdit.wd5.myworkdayjobs.com](https://gdit.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/USA-CO-Aurora/Systems-Administrator-Technician----TS-SCI-with-Polygraph_RQ229721-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)