# Dedicated Client Service Partner

**Company**: Cigna
**Location**: Stuart, FL
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Martin-County-BOCC---2401-SE-Monterey-Rd---Stuart-FL/Dedicated-Client-Support-Partner--DCSP---Cigna-Healthcare---ONSITE---Stuart--FL_26012860?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8d115528-868

## Description

As a Dedicated Client Service Partner, you'll work onsite in Stuart, Florida, and travel locally throughout Martin County to support various client locations.

You'll serve as a dedicated extension of the Cigna Account Management team, delivering personalized support, benefits education, and issue resolution for employees and dependents while partnering closely with client HR teams.

**Key Responsibilities:**

- Deliver personalized support to client HR teams and employees

- Resolve complex issues, including claims, appeals, and eligibility inquiries

- Collaborate with internal teams, including Client Service Executives and account managers

- Educate employees on plan options, benefit resources, and how to maximize their healthcare benefits

- Support key client events, including new hire onboarding and open enrollment activities

- Promote health and wellness initiatives aligned with client goals

- Drive client success by identifying trends and opportunities to enhance employee experience and program performance

**Requirements:**

- High school diploma or GED required

- Minimum 3 years of experience in healthcare, pharmacy, PBM, benefits administration, or a related client-facing role

- Proficiency with Microsoft Office and benefits administration platforms

- Strong relationship-building, problem-solving, communication, and presentation skills

- Ability to manage multiple priorities independently in a fast-paced environment

- Flexible schedule availability

- Ability to work onsite and travel to various locations throughout Martin County, Florida

**Preferred Qualifications:**

- Experience building client relationships and delivering consultative support

- Experience conducting presentations, employee education, or wellness initiatives

- Familiarity with benefits administration systems, CRM platforms, and virtual meeting tools

## Skills

### Required
- Microsoft Office
- benefits administration platforms
- relationship-building
- problem-solving
- communication
- presentation

### Nice to have
- client relationships
- consultative support
- presentations
- employee education
- wellness initiatives
- benefits administration systems
- CRM platforms
- virtual meeting tools

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Source: [Apply at cigna.wd5.myworkdayjobs.com](https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Martin-County-BOCC---2401-SE-Monterey-Rd---Stuart-FL/Dedicated-Client-Support-Partner--DCSP---Cigna-Healthcare---ONSITE---Stuart--FL_26012860?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)