# Team Lead, Merchant Acquisition

**Company**: Grab
**Location**: Bangkok
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/Grab/744000144721390-team-lead-merchant-acquisition?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8d0dfa8a-817

## Description

GrabMart, an online delivery service, is looking for a dynamic Senior Merchant Acquisition and Sales Operations to join our team in Bangkok. You will drive end-to-end GrabMart's merchant acquisition while optimizing merchant operations to ensure scalable growth.

**Strategic Acquisition and Execution**

- Identify strategic merchant gaps and categories needed to enhance GrabMart's supply coverage and quality to align with vertical growth targets.

- Manage the end-to-end retail acquisition, from identifying prospects to successful contract signage.

**Sales & Partnership Negotiation**

- Deliver clear presentations that persuade merchants to partner with GrabMart.

- Lead contract negotiations to secure favorable terms, with a focus on long-term partnership growth and sustainable profitability for both parties.

- Develop customized partnership proposals that address the needs and goals of each merchant.

**Acquisition Optimization and Operations**

- Improve and standardize the onboarding structure and processes to provide a high-quality, efficient, and scalable activation pipeline across diverse merchant categories.

- Collaborate with company partners to ensure new merchants are activated and transition smoothly from acquisition to daily management.

- Implement and maintain a tracking system for merchant acquisition metrics.

**Collaboration**

- Work with related partners to align acquisition efforts with overall business goals.

- Contribute to the development of strategic projects to enhance overall merchant experience on the GrabMart platform.

**Qualifications**

- Bachelor's degree in Business Administration, Marketing, Engineering or a related field

- 4+ years of experience in sales, business development, or merchant acquisition

- Preferably strong understanding of Quick commerce or E-commerce landscape, O2O (offline-to online) or retail tech industry

- Communication: both Thai and English

- Experience to work as part of a team and dynamic culture.

- Analytical: Proficiency in Microsoft excel (can perform complex functions) to generate insights, track performance

- Proficiency in SQL or similar database query language

- Experience in e-commerce or food delivery industry

- Team and people management

- Knowledge of digital marketplaces and online grocery delivery services

## Skills

### Required
- Microsoft Excel
- SQL
- Business Administration
- Marketing
- Engineering
- Thai
- English
- Team Management
- Analytical skills

### Nice to have
- Quick commerce
- E-commerce
- O2O
- retail tech industry
- Digital marketplaces
- online grocery delivery services

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Grab/744000144721390-team-lead-merchant-acquisition?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)